"I love StudioPlus (Spectra) because I’ve never felt as organized and in control of my business as I do now that I’m using StudioPlus (Spectra). The software is very smart and keeps track of everything. I can’t imagine how I ever lived without it. If I could do it all over again the first thing I’d buy when starting a new photography business is StudioPlus (Spectra)."
John Ball Photography
Spectra 2018 is a free upgrade for existing Spectra users with a current maintenance plan. New to Spectra? Try it free for 30 days!
|myStratus 2018 is a free upgrade with your subscription. We will begin updating myStratus accounts soon. You will receive an email with your scheduled conversion date. If you use the myStratus Desktop App, you will be prompted to download the 2018 version the first time you log in after your conversion.|
|Using an older version of StudioPlus Spectra?
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Referrals are the life blood of any good sales organization! So, in both Spectra and myStratus Desktop, we are now introducing Client Referral Programs to help you increase your referrals and ultimately drive sales for your business! Here are some of the highlights for this new program.
First, what is a Client Referral Program? A Client Referral Program is a set of rules the software will use to automatically reward your existing clients for sending you referrals. You can setup multiple programs, for example use a different program for different sets of clients based on their demographics. (Students may be a part of one program, while brides are a part of another.)
A Referral Program works like this:
myStratus Users can also receive referrals from a special web link, which existing clients can email, text, or share on their Facebook page. The link will automatically direct the new lead to a special form on your website. When completed, the site will auto create a new client record direct in your database. The web form can also be linked with our Online Booking portal – allowing new referrals to book their first session right away.
Some program ideas include:
Appointment tracking is now easier than ever with the introduction of the new Appointments Hub and Appointment Statuses! Keep track of your appointments at every stage – whether they’re rescheduled, cancelled, completed, etc. You can also view and access all appointments at once or search for specific records in the new hub.
With the new Appointment Statuses, we’ve also enhanced our triggers to allow for Appointment Type and Status Triggers.
We’re bringing the in-depth tracking of SendGrid into the 2018 version by enhancing the StudioPlus Mail service. You can now track the Delivery Status of all outgoing emails within myStratus (not available in Spectra). These statuses include whether an email was delivered, opened, bounced, etc. After clicking the delivery status within an email, you can also view the Email History to see exactly when each status was recorded.
To go even further with the new delivery statuses, we’ve enhanced our triggers and added a new trigger type for Bounced Email Records. This way you can automatically create a task or phone call record whenever an email bounces, so you can follow up with the client to get a valid email address.
We’ve also added Email Categories to the HTML and Form Letter Builders for added email tracking in both myStratus and Spectra. This feature enables every email sent via the software to be tracked via Analytical Reports in the SendGrid Portal and in 9 new Email Dashboard reports added to myStratus/Spectra 2018!
*Additional charges apply for the StudioPlus Mail service.
With clients all over the world, Spectra and myStratus Desktop have now been translated into multiple languages. By changing your regional settings, on your computer (Spectra) or within the Company Preferences (myStratus Desktop), the software will be translated to the new language.
The new translations include:
Now our Help Console can also be translated to any language offered by Google Translate. Simply select the language you want to view on the site and all pages will be translated on the spot!
The GDPR (General Data Protection Regulation) is fast approaching for those in the European Union. Its coming into effect will be May 25th, 2018. With this new regulation, we’ve added several features to myStratus 2018 to help our software become GDPR compliant. Because StudioPlus Spectra is a locally-hosted solution, we are unable to include these enhancements in Spectra. The new myStratus features include May we email you marketing material? checkboxes for Online Booking, Client Referral Programs, and Web Forms. We’ve also added new enhancements to how we host your database. These enhancements will keep your data secure, protect from data breaches, and much more! Rest assured, your client’s personal data is in great hands!
myStratus users – did you know we actually have TWO datacenters, located over 500 miles apart, where we mirror your database in real time? Now myStratus 2018 includes a new capability to automatically re-direct your database connection, in the unlikely event of a server outage at one of our datacenters. This new system will be able to automatically detect if your database is no longer reachable and activate the switchover to your secondary database, all within 20-60 minutes! Night or day, we’ve structured our software to help you maintain access to your data!
We’ve added lots of new Dashboard reports and other items to help you keep track of all these new features. For better searching options, we’ve added a new Criteria field to quickly help narrow reports down even more without the need to build a Filter!
New report Data Types include:
Your Cayan Username and Password are no longer required in Spectra and myStratus! Only your Site ID, Key, and Name are needed to have the ability to process credit cards. No more needing to remember when you’ve changed your Cayan password and having to update it in the software!
The PCI Security Standards Council (SSC) has declared that the widely-used Transport Layer Security (TLS) 1.0 encryption method is no longer secure enough to keep sensitive information safe. Therefore, the PCI Security Council has mandated that TLS 1.0 must be disabled by June 30, 2018, which Cayan will be doing. All of StudioPlus products have now been upgraded to use TLS 1.2. To ensure that you do not have any disruption in your Cayan credit card processing, please upgrade to Spectra 2018 or myStratus 2018 no later than June 30, 2018.
Cayan has also introduced a new enhancement to their credit card vault. With the enhanced vault, your client’s saved credit cards are in great hands! In the 2018 version, anytime a saved credit card is used or viewed, the card’s information will be automatically moved to the enhanced vault. With the enhanced vault, Cayan’s new Card Updater Service allows MasterCard and Visa cards to have their expiration dates automatically updated– no more needing to contact clients when their credit cards expire!
*The Card Updater Service is an optional service provided by Cayan, additional fees will apply.
Take your credit card processing on-the-go with Cayan’s latest Genius Handheld and Mini terminals! These terminals are fully integrated with Spectra/myStratus just like their countertop cousin. With the presence of Spectra/myStratus Desktop on the same Wi-Fi connection, you can take these new devices anywhere!
The time clock is now even more accessible for myStratus Users! We’ve added Time Clock capabilities to the myStratus Mobile app (available for iOS and Android Devices). So even if you’re on-location, working away from the studio, or just away from your computer, employees can still keep track of their time.
Now that all the myStratus apps have access to the time clock, we’ve also enhanced the Detailed Time Sheet report to let you see which myStratus app a time clock entry was made in.
Take your price lists to the next level with our new Price List Item maintenance options! By utilizing Item Tags, you now have the capability to have certain items automatically added to an invoice after a specific item is added. For instance, you can use it along-side a BOGO promotion (Buy one item and automatically get another). You can also require the presence of a specific item before other items can be added, such as requiring a client to purchase 100 Photo Cards before they can purchase a 25 Photo Card add-on.
Other new features for price list items includes the ability to require an image selection for a specific item and the ability to create a promotional item that can only be used as part of a combination promotion – not as a stand-alone item.
Our item maintenance form has changed with these new features as well. There is now a Miscellaneous tab within the item maintenance where you can set up and use these features.
Our custom fields got a major upgrade. Multiple record types now have access to more custom text fields, date fields, and checkboxes. This includes our Invoice and Appointment forms which now have their own Custom tabs! All new custom fields are also available in the Column Chooser, as Merge Fields, and as criteria in the Filter Builder. Any custom text box can also be converted to a drop-down list.
The StudioPlus UserVoice has become a tremendous tool for our clients to provide valuable feedback on the new features they want to see added to our software. In addition to the enhancements listed above, here are several more enhancements in 2018 Volume 1, many coming direct from the StudioPlus UserVoice:
For a complete list of new features* and enhancements in the 2018 versions of Spectra and myStratus, read the release notes.
* Not all features are available in every edition of StudioPlus Spectra/myStratus. Check the comparison charts below to see which features are offered in each edition.
To find out more about how to take advantage of these powerful new features, call StudioPlus Software at 888.862.4868 or email Sales@StudioPlusSoftware.com.