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For questions related to sales, upgrades, and maintenance plans.		   Spectra (20) + View all
FAQs, "How To" articles, troubleshooting tips, and other helpful information related to Spectra.
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Most Recent Articles

Release Notes: Spectra 2012 Volume 1 SR 3 - NEW
Release Date: May 15, 2012. Spectra 2012 Volume 1 SR 3 includes some great enhancements specifically designed for studios that photograph high school seniors. Read about the new and enhanced features and the fixed issues in this release... + More

Release Notes: Spectra 2012 Volume 1 SR 2
Release Date: April 17, 2012. The following issues have been fixed in this release... + More

Release Notes: Spectra 2012 Volume 1 SR 1
Release Date: March 19, 2012. Spectra 2012 Volume 1 SR 1 debuts a new name and a new look and feel, along with many great new features! Read about the new and enhanced features and the fixed issues in this release... + More

How do I work with statuses in Spectra? - NEW
Learn how to set up, customize, and use Spectra statuses to keep your business on track! StudioPlus Spectra has many different status-tracking features, designed to automate tasks and make sure everything runs right on schedule! What is a status? A 'status' is basically a step you want to track... + More

Getting Started with StudioPlus SMS Text Messaging - NEW
With the new Spectra SMS text messaging service introduced in Spectra 2012 Volume 1, you can send individual texts to clients, send bulk texts to a large group of clients, or send triggered texts based on the status updates. + More

Spectra 2012 Credit Card Processing Changes - NEW
Spectra 2012 offers great new tools designed to simplify the PCI compliance burden that all studios face. This article applies to existing users of StudioPlus 2011 (or prior) that currently process credit cards with Merchant Warehouse and that are upgrading to StudioPlus Spectra 2012. + More

Troubleshooting Google Sync Setup
If you are experiencing issues with Google sync after enabling this feature, please refer to these steps to ensure that everything is set up correctly. + More
How do I manage my high school senior workflow? - NEW
There are many features in Spectra that can be used by the high school senior photographer. This article is designed to show you some of Spectra's features that are specifically designed for high school senior photographers and to give you some good ideas for using them. (Includes printable version.) + More

FAQ - Sales Tax Reporting - NEW
Why is my sales tax report blank? + More

Troubleshooting DataSafe Setup
If you are experiencing problems getting your offsite DataSafe backup to work, please refer to the following steps to ensure it is set up properly. + More