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Reference #: KB 00012
Author:
AmandaP
Created: 11.7.11
Last Revised: 11.7.11
If you are experiencing issues with Google sync after enabling this feature, please refer to the steps below to ensure everything is set up correctly. If you're still experiencing issues or errors after reviewing the steps below, please contact technical support for assistance.
Google Sync is only available for users in Spectra. A user is anyone that can be selected as the photographer, the assistant, or can have an appointment assigned to them. A list of available users that can set up Google sync can be found in Maintenance > Users and Security. Resources such as locations or rooms do not have the ability to sync with Google.
| » | Each user must sync to a different Gmail account. |
| » | In Spectra, under Maintenance > Preferences > User Preferences > Google tab, verify the following:
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| » | Verify the Maintenance > Preferences > Workstation Preferences > Email tab is set up. |
| » | Then go to Maintenance > Preferences > Studio Preferences > Miscellaneous tab.
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| » | Set up your phone to sync with Google. Consult your mobile phone provider for assistance or check the owner's manual for your phone for more information. |
+ Spectra User Guide - Google Syncing
+ Spectra User Guide - Mobile Devices and Spectra
+ Google Quick Reference Guide ![]()
+ Training Video - "Smartphone Syncing Through Google"