Getting Help

Remote Assistance

The ability for a StudioPlus support representative to remotely access your computer significantly enhances our ability to resolve your technical problem quickly.

Join a support session

NOTE: You can only use this feature at the request of a support representative. If you have been given a 9-digit support key, enter it below along with your company name.

You understand that by clicking Enter Now, you will be providing StudioPlus technical support personnel with temporary access to see your screen, control your computer, transfer files, and request diagnostic information. Remote access services are provided at your sole risk. Click Enter Now if you agree.

Looking for something else?

Visit the Support Center for help docs, downloads, and more ways to reach our team.