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NOTE: This feature is available in the Essential, Professional, and Enterprise versions of both Spectra and Stratus Desktop.

The Calls hubdisplays phone call records. The records displayed can be sorted by any
of the fields shown. Just click the column heading and the records will
sort by that column. Click again and the records are sorted in reverse
order. See Customizing the Hubs for more information on how to change the look
of the Calls hub.

The default view is for the logged in user, but you can change the selection
to any user. Just click the Search by
User drop-down to see the list of possible users and then click
the desired user. Or you can view phone calls by using a Phone
Call Filter. You can also view calls for all users on the home page. Double-click a record to open that Phone
Call. 

NOTE:  Once a Phone Call has been completed, it will remain in the Call Hub until the next day for the user that is logged in.

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