Documentation

Calls Hub

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Calls Hub in Stratus - screenshot 1 Calls Hub in Stratus - screenshot 2 Calls Hub in Stratus - screenshot 3 NOTE: This feature is available in the Essential, Professional, and Enterprise versions of Stratus Desktop.

The Calls hubdisplays phone call records. The records displayed can be sorted by any of the fields shown. Just click the column heading and the records will sort by that column. Click again and the records are sorted in reverse order. See Customizing the Hubs for more information on how to change the look of the Calls hub.

Calls Hub in Stratus - screenshot 4

The default view is for the logged in user, but you can change the selection to any user. Just click the Search by User drop-down to see the list of possible users and then click the desired user. Or you can view phone calls by using a Phone Call Filter. You can also view calls for all users on the home page. Double-click a record to open that Phone Call

NOTE:  Once a Phone Call has been completed, it will remain in the Call Hub until the next day for the user that is logged in.

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