Documentation

Clients Hub

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The Clients hubdisplays your client records. Clients can be sorted by any of the fields shown. Just click the column heading and the clients will sort by that column. Click again and the clients are sorted in reverse order. See Customizing the Hubs for more information on how to change the look of the Clients hub.  See also: Finding a Client and Finding a Family Member

You may also select which clients are displayed, or search for a client using the Search group of the ribbon. Click the down arrow next to the search window box and drag down to the type of criteria you want to use to display or search. Then, type the specific criteria in the search box and press Enter, or select the criteria from the drop-down menu and press Enter.

Clients Hub in Stratus - screenshot 1

Double-click a record line to open that client. You can also go to File > Client Search from any hub to pull up a client record. See also: Clients

Client Hub Ribbon #

 Icon Name Description
Clients Hub in Stratus - screenshot 2  Print Print all clients showing on the hub.
Clients Hub in Stratus - screenshot 3  Export to Excel Export the currently displayed clients to an Excel file.
Clients Hub in Stratus - screenshot 4  Refresh Refresh the grid to reflect any database changes that may have occurred.
Clients Hub in Stratus - screenshot 5  Delete
Delete the selected record. This will delete any associated records PERMANENTLY. Note: We recommend opening the record before deleting it to make sure it is the correct one. See also: Deleting a Group of Clients
Clients Hub in Stratus - screenshot 6
 
Advanced Search Click Advanced Search if you don’t know the full details  of the client, look up any of the fields you may know. Use the % like a wild card.
  Search
Search by Client No, Last Name, First Name, Company Name, Email Address, City, Zip Code, Phone Number, Organization, Client Status, Client Group, Lead Source or Filter. Narrow the search by using the following options:

  • Assigned By Me – View only those tasks that were assigned by me.
  • Pending – View only pending tasks. 
  • Unlinked – View only tasks that aren’t linked to a client

  Customize Use these options to group, sort, and filter the list. See also: Customizing the Hubs
  Mapping Sort your clients by Heat Mat, Zip Code, or Address.  See also:  Stratus Maps
 Clients Hub in Stratus - screenshot 7 Advance Status Update the status of one or more clients.
 Clients Hub in Stratus - screenshot 8 Appointment or Session Launch the Scheduling Wizard to create a new appointment or session. See also: Scheduling Wizard
 Clients Hub in Stratus - screenshot 9 Client Create a new client. See also: Creating a Client
 Clients Hub in Stratus - screenshot 10 Quick Sale Create a new “Quick Sale” invoice that is not related to a client. See also: Quick Sale Invoices
Clients Hub in Stratus - screenshot 11  Task Create a new task.
Clients Hub in Stratus - screenshot 12  Message Create a new email or SMS text message. 
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