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NOTE: This feature is available in the Professional and Enterprise versions of both Spectra and Stratus Desktop. |
Follow these steps to create a reorder to replace an item that is damaged, defective, or was not printed up to standards.
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Open the original invoice.
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Click the Production Order drop-down on the ribbon and choose Reorder.

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Choose the items that should be reordered.

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Choose one of your Reorder Reasons. See also: Reorder Reasons
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Click OK.
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The software will create a new production order with the original vendor and order details included. The Reorder Reason you selected is also listed.
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Modify as necessary and click Save when done.
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Proceed as you would with any other production order.