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Credit Card Processing

5
  • Credit Card Processing Overview
  • eWAY Credit Card Processing (AU NZ)
  • TSYS (Cayan) Credit Card Processing (US)
  • Credit Card Processing
  • Global Payments Credit Card Processing (Canada)

Control Center

4
  • temp control panel
  • The Control Center
  • Control Center Logs
  • Control Center

Appendices

3
  • End User License Agreement
  • Appendices
  • StudioPlus Mail TOU

Dashboard

9
  • FAQ: How to Delete a Dashboard Report
  • Dashboard Examples
  • Arranging your Dashboard
  • Dashboard Reports
  • Setting up Budgets
  • Dashboard Overview
  • Reading your Dashboard
  • Performance Panels
  • Dashboard

Hubs

3
  • Hub Overview
  • Customizing the Hubs
  • Hubs

Digital Workflow

7
  • Render Profiles 2025
  • Workflow Ribbon
  • Digital Workflow Overview
  • Digital Workflow Reference Guide
  • Digital Template Builder Overview
  • Digital Workflow
  • Workflow Hub

Data Management

10
  • myStratus Database Utility
  • Updates and Upgrades
  • Spectra Database Utility
  • Internet Update Utility – Spectra 2014 or older
  • Maintaining your Spectra Database
  • FAQ – myStratus Firewall
  • Database Backup Best Practices
  • FAQ – Upgrading to Spectra SQL
  • Data Management
  • Stratus Drive Image Management

Appointments

4
  • Appointments
  • Appointments Hub
  • Features of Appointment Records
  • Managing Appointments

Scheduling Overview

3
  • Help! Should I create an appointment or session?
  • Scheduling Overview
  • Scheduling Overview

Advanced Features (Tools)

2
  • Wizard Builder
  • Advanced Features (Tools)

Sessions

5
  • Session Ribbon
  • Session Reference
  • Session Wizard
  • Sessions Hub
  • Sessions

Communication

10
  • FAQ – HTML Emails vs. Email Form Letters
  • Form Letter Builder
  • HTML Email Builder
  • Communication Overview
  • Messages Hub
  • Communication Wizard
  • Communication
  • Managing Scheduled Communication Jobs
  • FAQ – Header / Footers Printing on HTML Letters
  • FAQ: How to export SendGrid HTML Emails and use them in Stratus

Clients

7
  • Barcoding
  • Client Ribbon
  • Clients Hub
  • Client Wizard
  • Clients
  • Client Reference
  • Clients Overview

Calendar

2
  • Calendar Overview
  • Calendar

StudioPlus Finale

6
  • Finale Settings
  • Setting up Render Jobs
  • Finale Ribbon
  • Using Finale
  • StudioPlus Finale
  • StudioPlus Finale Overview

Tasks

9
  • Finding a Task
  • Linking a Task
  • Assigning a Task
  • Creating a Task
  • Tasks Overview
  • Tasks Hub
  • Features of the Task Record
  • Managing Tasks
  • Tasks

Reports

13
  • Client Referral Report
  • Inventory Quantity On-Hand
  • Customer Deposit Reconciliation Report
  • Saved Reports and Report Subscriptions
  • Account Receivable Aging Report
  • Custom Reports
  • Dashboard Reports
  • Employee Commissions Report
  • Order Status Report
  • Print Group of Invoices Report
  • Sales Tax Report
  • Time Sheet
  • Reports

Users and Security

11
  • Data Entry Validation
  • Setting up Departments
  • Setting up Security
  • Setting up Users
  • Time Clock
  • Audit Trail Logs
  • Security Settings
  • GDPR Practices (EU)
  • FAQs – Ex-Employees
  • FAQ: How to fix overlapping Clock in’s
  • Users and Security

Admin

2
  • Reports
  • Admin

Optional Add-Ons

6
  • Perfectly Clear Plug-in
  • Perfectly Clear Plug-In (old)
  • myStratus Maps
  • Optional Add-Ons
  • How to flag many clients SMS texts boxes
  • FAQ Master

Web Forms (myStratus ONLY)

9
  • Web Forms (myStratus ONLY)
  • 2. Building Web Forms
  • 4. Accessing Web Forms
  • Introduction to Web Forms
  • 3. Creating Web Forms for Clients
  • Web Form Statuses
  • 1. Web Forms Preferences
  • Bulk Create Web Forms
  • How can I create Web Forms to gather more info for Sessions?

Mobile Devices

1
  • Mobile Devices

Invoices

8
  • Invoicing Overview
  • Features of the Invoice Line Item Detail Screen
  • Invoicing Setup
  • Invoice Wizard
  • Invoices Hub
  • Invoice Ribbon
  • Invoice Reference
  • Invoices

InSpiredByYou.com 1.0 (Spectra only)

8
  • Contracts – SPECTRA only – IBY 1.0
  • Client Album Statuses
  • Using InSpiredByYou
  • Synchronizing InSpiredByYou
  • Setting up InSpiredByYou
  • InSpiredByYou.com 1.0 (Spectra only)
  • FAQ – Finding InSpired Orders in Spectra
  • Tips for Managing InSpiredByYou

Online Booking (myStratus ONLY)

11
  • Online Booking for Organizations
  • Online Booking Set up – Online Booking Preferences
  • Online Booking Overview
  • Online Booking (myStratus ONLY)
  • Online Booking Set up – Additional Features
  • Online Booking Set up – Time Slots
  • Online Booking Set up – Session and Appointment Types
  • Online Booking Promotions
  • Getting Started with Online Booking
  • Online Booking Set Up
  • FAQs – Online Booking

Production

7
  • Production Order Ribbon
  • Production Order Reference
  • Production Overview
  • Preproduction Order Ribbon
  • Preproduction Order Reference
  • Production Hub
  • Production

Price List

14
  • Price List 2025 Update
  • Inventory
  • Unit Pricing
  • Advanced Pricing
  • Price List Ribbons
  • Price List Reference
  • Creating a Package
  • Price List View Options
  • Price List Overview
  • About Item Types
  • Importing a Price List
  • Creating a Coupon or Promotion
  • Price List
  • Setting up a Price List

Payments and Refunds

3
  • Features of Payment and Refund Records
  • Payment Wizard
  • Payments and Refunds

Accounting

8
  • Accounting Overview
  • End of Day Wizard
  • Using the Accounting Link
  • Cash Reconciliation
  • Setting up the Accounting Link – QuickBooks Online
  • FAQ – Reconciling with QuickBooks Desktop
  • FAQ – Unlocking Posted Invoices
  • Accounting

Lab Integration

5
  • Price List for Lab Integration
  • Production Statuses for Lab Integration
  • Getting Started with Lab Integration
  • Enabling Lab Integration
  • Lab Integration

InspiredByYou.com 2.0

3
  • Features
  • Overview
  • InspiredByYou.com 2.0

Menus

7
  • Reports Menu
  • Menus
  • Help Menu
  • Go Menu
  • File Menu
  • Utilities Menu
  • Tools Menu

NEW 2023 Web App

5
  • Home Hub
  • NEW 2023 Web App
  • Calls Hub
  • Messages Hub
  • Workflow Hub

StudioPlus Payments - NEW 2026!

10
  • Buy Now, Pay Later Options
  • Online Payments
  • Transitioning to StudioPlus Payments
  • Stripe Card Readers
  • Managing Payouts
  • StudioPlus Payments Guide
  • StudioPlus Payments Overview
  • StudioPlus Payments FAQs
  • StudioPlus Payments Getting Started Checklist
  • StudioPlus Payments – NEW 2026!

Getting Around the Software

8
  • Notification Center
  • Company Shortcuts
  • Customizing the Home Page
  • Home Page Overview
  • Navigating Spectra Video
  • Getting Around the Software
  • FAQ: How to read Today’s Snapshot
  • FAQ Master List

Getting Started

3
  • Getting Started
  • Overview
  • Getting Help

Price List Maintenance

6
  • Inventory Adjustments
  • Price List Maintenance
  • Item Enhancements
  • Item Options
  • Product Lines
  • Item Tags

Payment How To's

11
  • Refunding a Customer Deposit
  • Deleting a Payment or Refund
  • Finding a Payment or Refund
  • Creating a Refund
  • FAQ – Documenting a Returned Check
  • Creating a Payment
  • Payment How To’s
  • Client Payment Methods
  • Customer Deposits
  • Payment Plans
  • Printing a Receipt

Communication Maintenance

9
  • Email Categories
  • Communication Outcomes
  • Communication Results
  • Email Boxes
  • Email Signatures
  • Email Statuses
  • Email Types
  • Phone Call Types
  • Communication Maintenance

Calendar Hub

2
  • Using Create Tool
  • Calendar Hub

Existing Users - Upgrading Process

4
  • Transitioning to InspiredByYou.com 2 – proposed
  • Additional Set-up
  • Existing Users – Upgrading Process
  • Transitioning to InspiredByYou 2

Invoice How To's

30
  • Duplicating an Invoice Line
  • Importing Invoices
  • FAQ – Tracking the Costs of an Invoice
  • FAQ – Sales Tax Reporting
  • FAQ – Printing a Client Statement
  • Creating a Client Invoice
  • Creating a Session Invoice
  • Deleting an Invoice
  • Changing an Estimate to an Invoice
  • Creating an Estimate
  • Finding an Invoice
  • Creating an Invoice
  • Invoice How To’s
  • Discounting an Invoice
  • Printing an Image Detail Sheet
  • Avalara Tax Integration
  • TSYS (Cayan) Gift Cards
  • Employee Commissions
  • Gift Certificates
  • Quick Sale Invoices
  • FAQ – Writing Off Invoices
  • Legacy Online Payments (myStratus Only)
  • FAQ – Transferring a Credit Balance
  • FAQ – Deposits vs. Credit Balances
  • UPS Integration
  • FAQ – How to move an invoice from one client to another
  • Copying an Invoice
  • FAQ – Using Third-Party Coupons (Groupon)
  • Using Coupons
  • Printing or Emailing an Invoice

Workflows

3
  • Simple Workflow
  • Uploading Images
  • Workflows

FAQ's: InspiredByYou.com 2.0

15
  • How can I remove Images from the Stratus Drive?
  • How do I setup the InspiredByYou Control Center if my Session Statuses are by Session Type?
  • How can clients manage their account?
  • How can I limit the number of poses a client can order?
  • How can I change a client’s Online User Name and Password?
  • How do I offer a Promotion?
  • How can I sell and redeem a gift card?
  • Why don’t clients have the Yearbook Pose selection?
  • How do students select a Yearbook Pose?
  • Why do my images not show up in InspiredByYou.com
  • FAQ’s: InspiredByYou.com 2.0
  • How can I setup contracts for clients?
  • How can I sell Unit Based Items on InspiredByYou?
  • How can I sell Composite Templates Online?
  • Why are my images not being uploaded via the Control Center Job?

Invoice Maintenance

7
  • Invoice Maintenance
  • Invoice Credit Reasons
  • Invoice Classifications
  • Invoice Statuses
  • Invoice Terms
  • Payment Methods
  • Sales Tax

Google Syncing

5
  • Google Syncing
  • Google Sync Video
  • Gmail Contacts – DISCONTINUED BY GOOGLE
  • Setting up Google Sync
  • Troubleshooting Google Sync Setup

MyStratus Mobile App (Stratus ONLY)

13
  • Authorizing and Deactivating Mobile Devices
  • Tasks on the Mobile App
  • Communicating with the Mobile App
  • Clients on the Mobile App
  • Navigating the Mobile App
  • MyStratus Mobile App (Stratus ONLY)
  • Getting Started with the Mobile App
  • JT Clients on Mobil
  • Mobile App and iPhone
  • Scheduling with the Mobile App
  • Time Clock with the Mobile App
  • Processing Credit Cards in the Mobile App
  • Troubleshooting the Mobile App

New Users - Setting up InspiredByYou

10
  • Digital Delivery
  • Step 3: InspiredByYou.com Preferences
  • Step 5: InspiredByYou Price List
  • Step 2: Online Portal Preferences
  • Checklist for Setting up InspiredByYou
  • Step 1: New Users Basic Setup
  • Product Tier Shipping Method
  • Step 4: Shipping Methods
  • Step 6: Syncing Sessions to show online
  • New Users – Setting up InspiredByYou

Production How To's

11
  • Creating a Reorder
  • Deleting a Production Order
  • Changing the Status of a Production Order
  • Finding a Production Order
  • Creating a Production Order
  • Printing a Work Order
  • Managing Preproduction Orders
  • Sending Images to a Lab
  • Production How To’s
  • Automating Production Orders
  • Printing a Purchase Order

DataSafe (Spectra only) - Depreciated 2023

2
  • Troubleshooting DataSafe Setup
  • Getting Started with DataSafe

StudioPlus Mail

12
  • StudioPlus Mail Definitions
  • Customizing Unsubscribe Links
  • Confirmation Emails
  • Managing StudioPlus Mail
  • StudioPlus Mail Overview
  • Setting up StudioPlus Mail
  • StudioPlus Mail
  • Using the SendGrid Portal
  • FAQ – Changing my SendGrid Password
  • Domain Authentication
  • FAQ – Setting up SendGrid Domain Verification for Email Provider Compliance
  • Email Validation – (Gold Plan only)

Search Hub

3
  • Specific Tools for Invoices
  • Specific Tools for Sessions
  • Search Hub

Quick Access Hub

1
  • Quick Access Hub

PDF Template

9
  • Index
  • (Help Pages)
  • PDF Headers and Footers
  • PDF Table of Contents
  • PDF Blank Page 2
  • PDF Title Page
  • PDF Blank Page 1
  • PDF Cover Page
  • PDF Template

Word Template

5
  • Word Index
  • (Help Pages)
  • Word Table of Contents
  • Word Cover Page
  • Word Template

SMS Text Messages

8
  • SMS Text Messages
  • Managing Your Messaging Plan
  • Getting Started with SMS Text Messaging
  • Features of SMS Text Messages
  • Sending SMS Texts
  • Creating SMS Text Templates
  • SMS Reference
  • SMS Ribbon (0bsolete)

Lists and Labels

7
  • Client Lists and Labels
  • Invoice Lists
  • Payments Pending List
  • Payment Lists
  • Price List Reports
  • Session Lists and Labels
  • Lists and Labels

Organization Reports

6
  • Organization Lists
  • Organization Session List
  • Organization Session List (Not Photographed)
  • Organization Session Summary
  • Yearbook Approval Report
  • Organization Reports

Production Maintenance

7
  • Vendor Products
  • Production Maintenance
  • Production Order Types
  • Production Statuses
  • Preproduction Statuses
  • Reorder Reasons
  • Vendors

Dashboard Hub

3
  • How to use Personal Dashboard Reports
  • How to use Company Dashboard Reports
  • Dashboard Hub

Analysis Reports

6
  • Composite Template Sales Report
  • Product Sales Analysis
  • Profit Analysis
  • Sales Analysis
  • Session Trends
  • Analysis Reports

Task Maintenance

3
  • Task Maintenance
  • Task Statuses
  • Task Types

Gift Certificate Reports

3
  • Gift Certificate Activity
  • Gift Certificates Outstanding
  • Gift Certificate Reports

Loyalty Rewards Reports

3
  • Loyalty Rewards Outstanding
  • Loyalty Rewards Activity
  • Loyalty Rewards Reports

Client Maintenance

10
  • Client Maintenance
  • Marketing Plans
  • Client Statuses
  • Client Groups
  • Organizations
  • Client Status Reasons
  • Phone Number Labels
  • Family Member Relationships
  • Zip Codes
  • Lead Sources

Customizing Clients

4
  • Customizing Clients
  • Start with Client’s First/Last Name
  • Hiding Client Tabs
  • Custom Labels and Lists

Using the Scheduling Wizard

5
  • Creating an Unlinked Appointment
  • Creating a Linked Appointment
  • Scheduling a Session with the Scheduling Wizard
  • Scheduling Wizard
  • Using the Scheduling Wizard

Letters - deprecated

1
  • Features of Letter Records

Basic Setup How To's

5
  • Basic Setup How To’s
  • Preferences Wizard
  • Quick Reference
  • Importing your Company Logo
  • Changing your Company Information

Client Referral Programs

6
  • Client Referral Programs
  • Using Referral Programs
  • Referral Program Examples
  • Client Referral Programs
  • Referral Program Preferences (myStratus ONLY)
  • What is a Client Referral Program?

Client How To's

32
  • FAQ – How to track sports teams
  • Attaching a File
  • Choosing the Client Image
  • Adding Clients to a Marketing Plan
  • Using Client Status Triggers
  • Removing Clients from a Group
  • Adding Clients to a Group
  • Printing a Client List
  • Setting up the Client Number System
  • Adding Family Members
  • Tracking Referrals
  • Importing Clients
  • Merging Two Clients
  • Deleting a Single Client
  • Finding a Client
  • Handling Duplicate Clients
  • Creating a Client
  • Creating a Client from a Family Member
  • Finding a Family Member
  • Printing a Client Profile
  • Using Client Status Due Date
  • Using Lead Sources
  • Using Client Groups
  • Communicating with a Client
  • FAQ – Membership Plans
  • Exporting Clients
  • Net Promoter Scores (NPS) (myStratus Only)
  • Client How To’s
  • Deleting a Group of Clients
  • FAQ: How to add Allow Marketing flags
  • Client’s Summary: YTD totals explained
  • FAQ – How to mass update client records

Appointment Maintenance

4
  • Appointment Statuses
  • Appointment Types
  • Outside Locations
  • Appointment Maintenance

Session How To's

26
  • Import Sessions
  • Using Session Promotions
  • Confirming a Session
  • Using Session Reminders
  • Rescheduling a Session
  • Adding Participants
  • Using Outside Locations
  • Setting up the Session Numbering System
  • Tracking Statuses on a Session
  • Using Session Statuses
  • Using Session Types
  • Setting Up Conflict Notifications
  • FAQ – Tracking Revenue by Promotion
  • Printing or Emailing a Session Confirmation
  • Deleting a Session
  • Finding a Session
  • Scheduling a Session
  • Session How To’s
  • Resolving Scheduling Conflicts
  • Copying a Session
  • Printing a Photographer Confirmation
  • Session Clients for Reference
  • FAQ: How to handle headshots for corporate accounts
  • FAQ: How to send a Session Confirmation to a Bill-To Client
  • Bulk Scheduling
  • Advanced Scheduling

Session Maintenance

9
  • Session Maintenance
  • Session Status Results
  • Session Promotions
  • Session Statuses
  • Session Types
  • Social Event Suppliers
  • Social Event Supplier Types
  • Yearbook Statuses
  • Scheduling Time Slots

Customizing the Calendar

7
  • Changing Event Descriptions
  • Holidays and Special Events
  • Days of the Work Week
  • Open and Close Hours
  • Changing the Colors
  • Session and Appointment Descriptions
  • Customizing the Calendar

Calendar How To's

12
  • Displaying Sunrise and Sunset Times
  • Google Syncing
  • Printing the Calendar
  • Viewing Multiple Days
  • Viewing Multiple Schedules
  • Changing the Calendar View
  • Deleting an Event
  • Rescheduling an Event
  • Adding Users to the Calendar
  • Adding Resources to the Calendar
  • Calendar How To’s
  • Adding Departments to Calendar

Maintenance Menu

14
  • Report Maintenance
  • Maintenance Menu Overview
  • Web Form Maintenance
  • Task Maintenance
  • General (Studio) Maintenance
  • Session Maintenance
  • Production Maintenance
  • Price List Maintenance
  • Invoice Maintenance
  • Digital Maintenance
  • Communication Maintenance
  • Client Maintenance
  • Appointment Maintenance
  • Maintenance Menu

Printing Workflow

6
  • Designing Print Layouts
  • Setting up the Printing Workflow
  • Printing Workflow Overview
  • Printing Video
  • Printing an Order In House
  • Printing Workflow

Spectra - Hidden

4
  • Spectra Features
  • Walk-Through
  • Spectra – Hidden
  • Getting Started Guide

Filters

5
  • FAQ – Filters for Labels by Grad Year/Organization
  • Advanced Filters
  • Using the Filter Builder
  • What is the Filter Builder?
  • Filters

Digital Integrations

5
  • Lightroom Integration
  • Fujifilm MS Job Maker
  • ProSelect Integration
  • Express Digital Darkroom Integration
  • Digital Integrations

Digital Maintenance

11
  • Render Jobs
  • Render Printers
  • Render Printer Pools
  • Composite Template Quick Picks
  • Image Colorizations
  • Image Sizes
  • Lightroom Metadata Presets
  • Lightroom Metadata Preset Details
  • Digital Maintenance
  • Render Reprint Reasons
  • Render Profiles

Workflow How To's

24
  • Electronic Delivery
  • Rendering Images
  • Stage 6 – Archiving Images
  • Stage 1 – Capturing Images
  • Stage 7 – Deleting Images
  • Group Capture
  • Stage 4 – Producing Images
  • Stage 3 – Retouching Images
  • Stage 2 – Sales Presentation
  • Stage 5 – Uploading Images to Web
  • Modifying the Digital Workflow for Your Studio
  • Setting up Digital Workflow
  • Yearbook Workflow and CDs
  • Adjusting Images in Spectra and myStratus
  • Chroma Key
  • Cropping Images
  • Using Composite Templates
  • Designing Composite Templates
  • FAQ – Linking with Photoshop™ or Other Imaging Software
  • Workflow How To’s
  • Bulk Image Importer
  • Syncing Images to Stratus Drive
  • High School Senior Workflow
  • Local Image Caching

myStratus

11
  • FAQ – Portrait
  • FAQ – School
  • Using the Software – School
  • Using the Software – Portrait
  • Setup Guide – Schools
  • Setup Guide – Portraits
  • FAQ – High Volume
  • Using the Software – High Volume
  • Setup Guide – High Volume
  • myStratus
  • Installing myStratus Desktop

Triggers - 2016 and Older

11
  • What are Triggers?
  • Appointment Triggers
  • Client Status Triggers
  • Invoice Status Triggers
  • Production Status Triggers
  • Preproduction Status Triggers
  • Session Status Triggers
  • Session Type Triggers
  • Task Status Triggers
  • Task Type Triggers
  • Triggers – 2016 and Older

Phone Calls

3
  • Calls Hub
  • Features of Phone Call Records
  • Phone Calls

Email

11
  • Sending Email
  • FAQ – Email Block Lists
  • FAQ – Email ISP Limits
  • FAQ – Exporting Email Addresses
  • Email
  • Setting up Email
  • Gmail outgoing
  • FAQ – Setting up Gmail: Outgoing and Incoming
  • Features of Email Messages
  • Gmail Error 5.7.0
  • FAQ – Setting up Outlook 365 for Incoming

Genius Credit Card Terminals (US)

5
  • EMV Certified Processing (US)
  • Genius Countertop Terminal (US)
  • Unsupported: Genius Mini Terminal (US)
  • Genius Handheld Terminal (US)
  • Genius Credit Card Terminals (US)

Best Performance Practices

5
  • Calendar goes blank after saving
  • Stratus slowness or Time Out messages
  • Slow Speed when opening Clients or Sessions
  • Best Performance Practices
  • Database Utility Settings

Triggers

4
  • Processing Triggers
  • Triggers
  • Triggers
  • Trigger Types

Preferences

9
  • Referral Program Preferences (myStratus ONLY)
  • Preferences Overview
  • Printing Preferences
  • User Preferences
  • Firewall Preferences (myStratus ONLY)
  • Online Booking Preferences (myStratus ONLY)
  • Web Forms Preferences (myStratus ONLY)
  • InSpired Preferences
  • Preferences

Installing Spectra

5
  • Basic Spectra Installation
  • Installing Spectra on a Network
  • Launching Spectra and Logging In
  • Optimizing Spectra
  • Installing Spectra

Phone Call How To's

3
  • Phone Call How To’s
  • Creating a Group of Calls
  • Finding Calls

FAQ: Fixes for common messages

5
  • Bitmap error
  • FAQ: Fixes for common messages
  • System out of memory – Part 2
  • System out of memory – Part 1
  • Error when Printing or Exporting

Loyalty Rewards

3
  • What is a Loyalty Reward?
  • Implementing a Loyalty Program
  • Loyalty Rewards

Not in Use_Specific Tools from the Quick Access Hub

3
  • Not in Use_Specific Tools from the Quick Access Hub
  • New Session
  • New Custom Deposit

Reviewing Clients

3
  • Reviewing Clients
  • Client Phone Calls
  • Adding records to the Client

Bulk Image Import using QR Codes

2
  • Fail Safe for QR Codes
  • Bulk Image Import using QR Codes

Company (Studio) Preferences

21
  • Company (Studio) Preferences – Automatic Updates
  • Company (Studio) Preferences – Accounting
  • Company (Studio) Preferences – Appointments
  • Company (Studio) Preferences – Attachments
  • Company (Studio) Preferences – Sessions
  • Company (Studio) Preferences – Slideshow
  • Company (Studio) Preferences – General Info
  • Company (Studio) Preferences – Audit Logging
  • Company (Studio) Preferences – Calendar
  • Company (Studio) Preferences – Clients
  • Company (Studio) Preferences – Digital
  • Company (Studio) Preferences – Email
  • Company (Studio) Preferences – Integration
  • Company (Studio) Preferences – Invoicing
  • Company (Studio) Preferences – Miscellaneous
  • Company (Studio) Preferences – Organizations
  • Company (Studio) Preferences – Phone Calls
  • Company (Studio) Preferences – Production
  • Company (Studio) Preferences – Reports
  • Company (Studio) Preferences – Scheduling
  • Company (Studio) Preferences

Workstation Preferences

10
  • CD and DVD Burning from Spectra
  • Dymo Label Printing
  • Workstation Preferences Overview
  • Workstation Preferences – Digital
  • Workstation Preferences – Email
  • Workstation Preferences – Integration
  • Workstation Preferences – Miscellaneous
  • Workstation Preferences – Credit Cards
  • FAQ: Why is my Dymo 550 not working after a Windows Update on Windows 10 or 11?
  • Workstation Preferences

Company (Studio) Preferences - Credit Cards Overview

4
  • Company (Studio) Preferences – Credit Cards Overview
  • Company Preferences – eWAY Credit Cards (AU NZ)
  • Company Preferences – Global Payments Credit Cards (UK, EU, Canada)
  • Company Preferences – TSYS Credit Cards (US)

Legacy (Uncategorized)

107
  • Cayan Credit Card Processing (Canada)
  • Workstation Preferences CC_2018
  • Organizations_2018
  • Basic Setup
  • Basic Set-up_Old
  • Setting up InspiredByYou_New
  • Studio Preferences – Merchant Warehouse US_New
  • eWAY Credit Card Process_New
  • Merchant Warehouse Credit Card Process_New
  • Credit Card Processing Overview_New
  • Control Center_New
  • Payment Plans_New
  • Uploading to InSpired_New
  • Merchant Warehouse Credit Card Process, New
  • Credit Card Processing New
  • Personalize a Session Record with an Image
  • Personalize a Client Record with an Image
  • FAQ – Create Reports for Sessions Booked
  • Uploading to InSpiredByYou
  • Control Center, CC New
  • Using Inspired with Spectra, CC New
  • Setting up Spectra with the Preferences Wizard, New
  • Payment Plans, Merchant Warehouse and eWAY, New
  • Client Payment Methods for Merchant Warehouse and eWAY, New
  • Studio Preferences – eWay Credit Cards_AUS_NZ_GBR_New
  • Studio Preferences – Credit Cards, Merchant Warehouse, New
  • eWay Credit Card Process, New
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Session Reference

This reference topic provides a detailed look at each field and information tab available on a Spectra/Stratus session record. For information about the tools on the ribbon, refer to the Session Ribbon topic.

Detail Tabs #

Detailed information about the session can be found on the tabs under the ribbon. Each tab holds
corresponding information about the session.

#

[expand]

General Tab

Client Information

The main session client’s information is displayed in the top portion of the General tab.
This includes the client’s name, contact information, client status,
and a red call warning (if one exists). This information is read-only.
To modify the client information, click View Client on the ribbon.

Session Information

Use this section to view or enter the session description, session type, session date, session
start time, session end time, studio, photographer, assistant, and outside
location (if any). Each field is described below.

Field Description
Description Brief description about the session such as “Family Session.”
Type Session types are listed in the drop-down list. You may define as many
session types as you need, but just one session type can be chosen per session. Session types are created under Maintenance > Session > Session Types. See also:
Session Types
Date The date of the session.
Start Time
The time the session will begin. Type in the time or choose it from the drop-down list.
End Time
The time the session is scheduled to finish. Type in the type or choose it from the drop-down list.
Photographer The name of the person taking the photographs. You can type this in or
choose from the drop-down list. The session will appear on this user’s
calendar.
Assistant The person (if anyone) who will be helping the photographer. You can
type this in or choose from the drop-down list. The session will appear
on this user’s calendar.
Camera Room The studio location or outside location (if any) where the session will
take place. You can type this in or choose it from the drop-down list.
The session will appear on the calendar for this resource. The selection is also stored with the session as the Resource. This field can be used in form letters, filters, the column chooser and more. Once of the
choices on the list is “Outside Location.” Outside locations can be set
up in the software to store the address and phone number for locations you
use regularly. See also: Outside Locations
Arrival Time/Drive Time If an outside location is chosen, use these fields to record how long it will take to the location and when you are required to arrive. Use the Calendar tab in Company (Studio) Preferences to indicate how you want these times to be reflected on the calendar. See also: Company (Studio) Preferences – Calendar
Session Number
The session number is a unique number the software assigns to each
session. You can change this number to
another UNIQUE number. You can change when and how the software assigns session numbers on the Sessions tab in Company (Studio) Preferences. See also: Company (Studio) Preferences – Sessions
File Number
Used to record any internal number your studio uses to track sessions.
Session Status and Due Date
The current status of the session and the date it is due to advance to the next status. See also: Session Statuses
Booked By Name and Date
The software automatically records the user that booked the session and the date the session was created.
Reminder
Check the Reminder box if you
want the software to display a reminder on the screen before the session
starts. Select the number of minutes before the session starts that you
want the reminder to appear.
Confirmed Check the Confirmed box if this
session has been confirmed with the client. Doing so will give you the option to display the word
“Confirmed” on the calendar next to this session. Sessions can also be confirmed by email with the StudioPlus Mail service. See Confirmation Emails for more information. The software will automatically record the Date Confirmed, which can then be used in form letters, filters, the column chooser, and more.
No Show
Check the No Show box if the client did not show up for their session. These sessions will be flagged in the system for future reference. 
Redo Check the Redo box if this session is a retake for a previous session. 
On Hold
Check the On Hold box if this session is on hold. Note: These sessions will NOT appear on the calendar. 
Cancelled Check the Cancelled box if this
session has been cancelled. These sessions will not appear on the
calendar so you can book other sessions in that time slot. 
Use Advanced Calendar Options This option allows you to select multiple
times/dates, photographers, resources, and other combinations for
more advanced scheduling. Maybe you have a session that spans two
days or a wedding where you need to record the date and time for the
pre-ceremony locations and the ceremony locations. Once you check
this box, a new Calendar tab
will appear right after the General
tab. See the Calendar tab
section below for more information. See also: Advanced Scheduling
Calendar Tab
Enable the Calendar tab by checking Use Advanced Calendar Options on the General tab. Use this tab to create a session that has multiple
days, photographers, assistants, and/or locations. When using advanced
scheduling, the initial time, date, and photographer are designated as
the Primary event. Note:
The software uses the primary event’s time, date, and photographer for all
reports and it cannot be deleted.
See also: Advanced Scheduling

Organization Tab
Note: This tab is only visible for session types with an “Organization” session style. See also: Session Types

View or enter organization information on this tab. If the client
has information on their Organization
tab, this information will automatically be transferred here. See also: Session Types

Field Description
Name The organization is selected from the list of organizations you’ve set up in Spectra/Stratus.
All remaining organization-related fields will fill in automatically. Click View
to see all the information for the selected organization. To add or modify an organization, go to Maintenance
> Client > Organizations

and complete the information for that organization. See also: Organizations
Phone and Address This information is read-only. To modify the information, go to Maintenance > Client > Organizations. See also: Organizations
Deadlines This information is read-only. To modify the information, go to Maintenance > Client > Organizations. See also: Organizations
Yearbook Status To help track yearbook selections, create yearbook statuses in Maintenance > Session > Yearbook Statuses. See also: Yearbook Statuses
Student ID The student ID can be used in the naming
process for yearbook images and can also be used to search for duplicate
records within an organization. The student ID number is shown here but can only be modified on the Organization tab on the client record.
Parent’s Name and Phone Track the name(s) and phone number of the student’s parents, if applicable.
Graduation Year If this is a senior, choose the year they will be graduating from
the drop-down list. The list should include the last ten years and
ten years into the future.
Notes This information is read-only. To modify the information, go to Maintenance > Client > Organizations. See also: Organizations
Yearbook Image Select the yearbook image using the drop-down list. You can also select the yearbook image(s) on the
Images tab or on the Digital Workflow
screen by right-clicking an image and selecting “Make This Image
the Main (or Secondary) Yearbook Image.” Note:
The session must be an organization style session in order for this
option to appear.
Chosen By Indicates who selected the yearbook pose –
the student, the school, the parent, or the studio. If the pose was
selected in Spectra/Stratus, this field will default to “studio.”
If selected on InSpiredByYou.com, it will default to “student.”
Chosen Date The date the yearbook pose was selected.
Retouch Click Retouch and the software will copy the hi-res
image into the retouched folder and then open that image in your imaging software for editing.
Prepare Click Prepare and the software will open either the retouched or the hi-res image in a new composite
window. Here the image can be resized and positioned. Click OK
to have the software render out a new final image according to the organization’s
specifications and save it in the new yearbook images folder for this
organization. See also: Organizations

Social Event Tab
Note: This tab is only visible for session types with a “Social Event” session style. See also: Session Types

Use this tab to track specific information related to weddings and other social events. See also: Session Types

Field Description
Event Contact Details Store contact information for up to three people.
No. in Bridal Party
Record the number of people in the bridal party.
Number of Guests
Record the number of expected guests.
Payments
Record when the payments are due and when they are paid.
Note: These payment information fields have no tie to an invoice or
actual payments recorded on an invoice. They are here so they can
be used in form letters and session confirmations.
Photographer Fee
For your information only.
Event Suppliers
Choose a supplier type from the drop-down list and then choose a specific supplier. See also: Social Event Suppliers and Social Event Supplier Types

Custom Tab
You can use custom session fields to track additional information that isn’t already stored in
the software.  There are dozens of custom fields available. Define how these fields are labeled in Maintenance
> General (Studio) > Custom
Labels.
See also: Custom Labels
Promotions Tab
This tab lists all
available session promotions in the left panel and all the promotions the
client belongs to in the right panel.

A promotion might be something like Santa Claus, Bunnies, Fall
Colors
, etc. A promotion might
also be something like
Spring
Sale
, Two-for-One, Free
Session Fee
, or Referral Coupon.
If you keep track of promotion information on your sessions, you’ll be able to create analysis reports showing how effective your promotions are.
See also: Session Promotions

Participants Tab
This tab lists the client and all family members in the left panel. Move any participating family members to the right panel. See also: Adding Family Members

Communication Tab
This tab lists all communications related to the session. Double-click on a communication to view the details.

Field Description
Due Date The date the communication is to be made.
Complete Date
The date the communication was actually completed.
Type The communication can be a phone call, letter, email, or SMS text message.
User The user who is assigned to make the call or the user that sent the letter, email, or text.
Call Type
When the communication is a phone call, the call type indicates what type of call should be made (i.e., “Customer Service,” “Session Follow-Up,” etc.). See also: Phone Call Types
Description Shows the description that was typed into the call record, the name of the letter, or the subject line of an email.
Direction Indicates whether the communication was outgoing or incoming.

Tasks Tab

This tab lists all tasks related to the session. Double-click on a task to view the details.

Column Description
Urgent This column will contain a symbol if the task has been marked as urgent.
Due Date
The date the task should be completed by.
Task Number
A unique number assigned by the software and used for tracking purposes.
Subject Contains a description of the task.
Status The current status of the task. See also: Task Statuses
Assign to User The user the task is assigned to.
Assign to Dept The department the task is assigned to. See also: Departments

Appointments Tab

This tab lists all appointments – past and present – linked to the session. Double-click on an appointment to view the details. You can create a session-linked
appointment by clicking the Appointment
button in the New group of the
ribbon. Note: Appointments that are not created from a session cannot
be linked to a session.

Column Description
N and C These read-only columns display the status of the “No Show” (N) and “Cancelled” (C) options for the appointment.
Appointment Date Primary appointment date.
Type An appointment type would be something like “wedding consultation.” See also: Appointment Types
Description An appointment description tells you the reason for the appointment.
It could be something like “Wedding consultation with Bill and
Sue to finalize session time.” This description is displayed on the calendar.

Invoices Tab

This tab lists
all invoices related to the session. To view the complete details for
an invoice or to modify it, double-click on the entry.

Column Description
View Options The options at the top of this tab can be used to choose which invoices you want to see:

  • All Invoices – View all invoices for this session, whether they are being billed to the session client or the bill-to client.

  • Session Invoices Only – View just those invoices where the client being billed is the main session client.

  • Bill-To Invoices Only – View just the invoices where the client being billed is not the main session client.

Invoice Number The invoice number is a unique number assigned by the software when the
invoice is saved.

Invoice Date
The date the invoice was created.
Type Indicates one of the following invoice types:

  • Initial Order
  • Session Fee
  • Reorder
  • Credit Memo
  • Estimate
Description The description is used to help you identify what the invoice is for.
Invoice Total The total dollar amount of the invoice.
Amount Paid Shows how much has been paid toward the invoice.
Balance Due The amount still owed for the invoice.

Production Tab

This tab lists all production and preproduction orders related to the session. Double-click on a production order to view the details.

Column Description
View Options The options at the top of this tab can be used to choose whether you want to see Production Orders or Preproduction Orders.
Invoice Number Displays the number of the invoice associated with the production order. Note: Preproduction orders are generated from a session and will not have an associated invoice.
Invoice Date
Shows the original date of the associated invoice.
Order Number
and Date
Shows the PO number and date it was created.
Vendor The specific vendor chosen to fulfill the PO. See also: Vendors
Due Date The date the order is due back from the vendor.
Status Indicates where the PO is in the workflow cycle. See also: Production Statuses and Preproduction Statuses

Images Tab

This tab displays thumbnail images from the session, along with the paths to the session’s image folders. By default, the image
paths are based on your settings on the Digital
page of Company (Studio) Preferences. To set a different path for this session, click
on the browse button (…) and navigate to
the drive and folder that contains the images. See also: Setting up Digital Workflow

 

Online Tab

The Online tab is used to quickly
reference a session’s Online Booking, InSpiredByYou.com, and HoldMyMemories.com information. This is also where information about any client albums and/or Animoto videos attached to the session is displayed. See also: Online Booking (Stratus ONLY) and Using InSpiredByYou.

#

Online Booking (Stratus ONLY) #

  • Booked Online – Indicates if the session was booked through your online booking site.

  • Booking Reference Number
    – Booking number given to the client during the online booking process.

InSpiredByYou #

  • Start Date
    – Date the session was uploaded to InSpiredByYou.com.

  • Expire Date
    – Date the online session is set to expire.

  • Event Type
    – Displays the type of online event chosen for this session — Public, Private, or None. An Event Code and Event Description box will also be displayed for public and private events.

Notes Tab
This tab contains both Session Notes and Status Notes.

  • Session Notes are used for your notes regarding the session. Use Ctrl+T to stamp the current date, time, and initials of the logged in user into the notes. Use the ABC button to check the spelling. Check the Print These Notes option to include the session notes on any session confirmations.

  • Status Notes are automatically maintained by the software, providing a history of changes made to the session. The software creates an entry when the session status changes, when the date or time of the session changes, when the session is confirmed and who confirmed it, when a group email or text message is sent, or when a group of form letters is printed. Status notes are read-only.

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