Communication Maintenance

Use these lists to customize how you work with communications in Spectra/Stratus Desktop:

Menu Item	Description
Communication Outcomes	Use communication outcomes to track the outcome of a sales call. For example, did the client book a session, are they interested but not now, or did they just say “No.” See also: Communication Outcomes
Communication Results	Use communication results to track the result of a call (i.e., “no answer,” “busy signal,” “left voicemail,” etc.). See also: Communication Results
Email Boxes	Email boxes are set up to receive incoming emails. See also: Setting up Incoming Email
Email Categories	Create categories to help organize your StudioPlus Mail campaign analytics. See also: Email Categories and StudioPlus Mail Overview
Email Signatures	Create signatures to be used on your emails. See also: Email Signatures
Email Statuses	Set up email statuses to track your email messages. See also: Email Statuses
Email Types	Use email types to sort and filter email messages. See also: Email Types
Phone Call Types	Create a list of all the types of phone calls your studio makes to help you sort and track your phone calls. See also: Phone Call Types