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Credit Card Processing

5
  • Credit Card Processing Overview
  • eWAY Credit Card Processing (AU NZ)
  • TSYS (Cayan) Credit Card Processing (US)
  • Credit Card Processing
  • Global Payments Credit Card Processing (Canada)

Control Center

4
  • temp control panel
  • The Control Center
  • Control Center Logs
  • Control Center

Appendices

3
  • End User License Agreement
  • Appendices
  • StudioPlus Mail TOU

Dashboard

9
  • FAQ: How to Delete a Dashboard Report
  • Dashboard Examples
  • Arranging your Dashboard
  • Dashboard Reports
  • Setting up Budgets
  • Dashboard Overview
  • Reading your Dashboard
  • Performance Panels
  • Dashboard

Hubs

3
  • Hub Overview
  • Customizing the Hubs
  • Hubs

Digital Workflow

7
  • Render Profiles 2025
  • Workflow Ribbon
  • Digital Workflow Overview
  • Digital Workflow Reference Guide
  • Digital Template Builder Overview
  • Digital Workflow
  • Workflow Hub

Data Management

10
  • myStratus Database Utility
  • Updates and Upgrades
  • Spectra Database Utility
  • Internet Update Utility – Spectra 2014 or older
  • Maintaining your Spectra Database
  • FAQ – myStratus Firewall
  • Database Backup Best Practices
  • FAQ – Upgrading to Spectra SQL
  • Data Management
  • Stratus Drive Image Management

Appointments

4
  • Appointments
  • Appointments Hub
  • Features of Appointment Records
  • Managing Appointments

Scheduling Overview

3
  • Help! Should I create an appointment or session?
  • Scheduling Overview
  • Scheduling Overview

Advanced Features (Tools)

2
  • Wizard Builder
  • Advanced Features (Tools)

Sessions

5
  • Session Ribbon
  • Session Reference
  • Session Wizard
  • Sessions Hub
  • Sessions

Communication

10
  • FAQ – HTML Emails vs. Email Form Letters
  • Form Letter Builder
  • HTML Email Builder
  • Communication Overview
  • Messages Hub
  • Communication Wizard
  • Communication
  • Managing Scheduled Communication Jobs
  • FAQ – Header / Footers Printing on HTML Letters
  • FAQ: How to export SendGrid HTML Emails and use them in Stratus

Clients

7
  • Barcoding
  • Client Ribbon
  • Clients Hub
  • Client Wizard
  • Clients
  • Client Reference
  • Clients Overview

Calendar

2
  • Calendar Overview
  • Calendar

StudioPlus Finale

6
  • Finale Settings
  • Setting up Render Jobs
  • Finale Ribbon
  • Using Finale
  • StudioPlus Finale
  • StudioPlus Finale Overview

Tasks

9
  • Finding a Task
  • Linking a Task
  • Assigning a Task
  • Creating a Task
  • Tasks Overview
  • Tasks Hub
  • Features of the Task Record
  • Managing Tasks
  • Tasks

Reports

13
  • Client Referral Report
  • Inventory Quantity On-Hand
  • Customer Deposit Reconciliation Report
  • Saved Reports and Report Subscriptions
  • Account Receivable Aging Report
  • Custom Reports
  • Dashboard Reports
  • Employee Commissions Report
  • Order Status Report
  • Print Group of Invoices Report
  • Sales Tax Report
  • Time Sheet
  • Reports

Users and Security

11
  • Data Entry Validation
  • Setting up Departments
  • Setting up Security
  • Setting up Users
  • Time Clock
  • Audit Trail Logs
  • Security Settings
  • GDPR Practices (EU)
  • FAQs – Ex-Employees
  • FAQ: How to fix overlapping Clock in’s
  • Users and Security

Admin

2
  • Reports
  • Admin

Optional Add-Ons

6
  • Perfectly Clear Plug-in
  • Perfectly Clear Plug-In (old)
  • myStratus Maps
  • Optional Add-Ons
  • How to flag many clients SMS texts boxes
  • FAQ Master

Web Forms (myStratus ONLY)

9
  • Web Forms (myStratus ONLY)
  • 2. Building Web Forms
  • 4. Accessing Web Forms
  • Introduction to Web Forms
  • 3. Creating Web Forms for Clients
  • Web Form Statuses
  • 1. Web Forms Preferences
  • Bulk Create Web Forms
  • How can I create Web Forms to gather more info for Sessions?

Mobile Devices

1
  • Mobile Devices

Invoices

8
  • Invoicing Overview
  • Features of the Invoice Line Item Detail Screen
  • Invoicing Setup
  • Invoice Wizard
  • Invoices Hub
  • Invoice Ribbon
  • Invoice Reference
  • Invoices

InSpiredByYou.com 1.0 (Spectra only)

8
  • Contracts – SPECTRA only – IBY 1.0
  • Client Album Statuses
  • Using InSpiredByYou
  • Synchronizing InSpiredByYou
  • Setting up InSpiredByYou
  • InSpiredByYou.com 1.0 (Spectra only)
  • FAQ – Finding InSpired Orders in Spectra
  • Tips for Managing InSpiredByYou

Online Booking (myStratus ONLY)

11
  • Online Booking for Organizations
  • Online Booking Set up – Online Booking Preferences
  • Online Booking Overview
  • Online Booking (myStratus ONLY)
  • Online Booking Set up – Additional Features
  • Online Booking Set up – Time Slots
  • Online Booking Set up – Session and Appointment Types
  • Online Booking Promotions
  • Getting Started with Online Booking
  • Online Booking Set Up
  • FAQs – Online Booking

Production

7
  • Production Order Ribbon
  • Production Order Reference
  • Production Overview
  • Preproduction Order Ribbon
  • Preproduction Order Reference
  • Production Hub
  • Production

Price List

14
  • Price List 2025 Update
  • Inventory
  • Unit Pricing
  • Advanced Pricing
  • Price List Ribbons
  • Price List Reference
  • Creating a Package
  • Price List View Options
  • Price List Overview
  • About Item Types
  • Importing a Price List
  • Creating a Coupon or Promotion
  • Price List
  • Setting up a Price List

Payments and Refunds

3
  • Features of Payment and Refund Records
  • Payment Wizard
  • Payments and Refunds

Accounting

8
  • Accounting Overview
  • End of Day Wizard
  • Using the Accounting Link
  • Cash Reconciliation
  • Setting up the Accounting Link – QuickBooks Online
  • FAQ – Reconciling with QuickBooks Desktop
  • FAQ – Unlocking Posted Invoices
  • Accounting

Lab Integration

5
  • Price List for Lab Integration
  • Production Statuses for Lab Integration
  • Getting Started with Lab Integration
  • Enabling Lab Integration
  • Lab Integration

InspiredByYou.com 2.0

3
  • Features
  • Overview
  • InspiredByYou.com 2.0

Menus

7
  • Reports Menu
  • Menus
  • Help Menu
  • Go Menu
  • File Menu
  • Utilities Menu
  • Tools Menu

NEW 2023 Web App

5
  • Home Hub
  • NEW 2023 Web App
  • Calls Hub
  • Messages Hub
  • Workflow Hub

StudioPlus Payments - NEW 2026!

10
  • Buy Now, Pay Later Options
  • Online Payments
  • Transitioning to StudioPlus Payments
  • Stripe Card Readers
  • Managing Payouts
  • StudioPlus Payments Guide
  • StudioPlus Payments Overview
  • StudioPlus Payments FAQs
  • StudioPlus Payments Getting Started Checklist
  • StudioPlus Payments – NEW 2026!

Getting Around the Software

8
  • Notification Center
  • Company Shortcuts
  • Customizing the Home Page
  • Home Page Overview
  • Navigating Spectra Video
  • Getting Around the Software
  • FAQ: How to read Today’s Snapshot
  • FAQ Master List

Getting Started

3
  • Getting Started
  • Overview
  • Getting Help

Price List Maintenance

6
  • Inventory Adjustments
  • Price List Maintenance
  • Item Enhancements
  • Item Options
  • Product Lines
  • Item Tags

Payment How To's

11
  • Refunding a Customer Deposit
  • Deleting a Payment or Refund
  • Finding a Payment or Refund
  • Creating a Refund
  • FAQ – Documenting a Returned Check
  • Creating a Payment
  • Payment How To’s
  • Client Payment Methods
  • Customer Deposits
  • Payment Plans
  • Printing a Receipt

Communication Maintenance

9
  • Email Categories
  • Communication Outcomes
  • Communication Results
  • Email Boxes
  • Email Signatures
  • Email Statuses
  • Email Types
  • Phone Call Types
  • Communication Maintenance

Calendar Hub

2
  • Using Create Tool
  • Calendar Hub

Existing Users - Upgrading Process

4
  • Transitioning to InspiredByYou.com 2 – proposed
  • Additional Set-up
  • Existing Users – Upgrading Process
  • Transitioning to InspiredByYou 2

Invoice How To's

30
  • Duplicating an Invoice Line
  • Importing Invoices
  • FAQ – Tracking the Costs of an Invoice
  • FAQ – Sales Tax Reporting
  • FAQ – Printing a Client Statement
  • Creating a Client Invoice
  • Creating a Session Invoice
  • Deleting an Invoice
  • Changing an Estimate to an Invoice
  • Creating an Estimate
  • Finding an Invoice
  • Creating an Invoice
  • Invoice How To’s
  • Discounting an Invoice
  • Printing an Image Detail Sheet
  • Avalara Tax Integration
  • TSYS (Cayan) Gift Cards
  • Employee Commissions
  • Gift Certificates
  • Quick Sale Invoices
  • FAQ – Writing Off Invoices
  • Legacy Online Payments (myStratus Only)
  • FAQ – Transferring a Credit Balance
  • FAQ – Deposits vs. Credit Balances
  • UPS Integration
  • FAQ – How to move an invoice from one client to another
  • Copying an Invoice
  • FAQ – Using Third-Party Coupons (Groupon)
  • Using Coupons
  • Printing or Emailing an Invoice

Workflows

3
  • Simple Workflow
  • Uploading Images
  • Workflows

FAQ's: InspiredByYou.com 2.0

15
  • How can I remove Images from the Stratus Drive?
  • How do I setup the InspiredByYou Control Center if my Session Statuses are by Session Type?
  • How can clients manage their account?
  • How can I limit the number of poses a client can order?
  • How can I change a client’s Online User Name and Password?
  • How do I offer a Promotion?
  • How can I sell and redeem a gift card?
  • Why don’t clients have the Yearbook Pose selection?
  • How do students select a Yearbook Pose?
  • Why do my images not show up in InspiredByYou.com
  • FAQ’s: InspiredByYou.com 2.0
  • How can I setup contracts for clients?
  • How can I sell Unit Based Items on InspiredByYou?
  • How can I sell Composite Templates Online?
  • Why are my images not being uploaded via the Control Center Job?

Invoice Maintenance

7
  • Invoice Maintenance
  • Invoice Credit Reasons
  • Invoice Classifications
  • Invoice Statuses
  • Invoice Terms
  • Payment Methods
  • Sales Tax

Google Syncing

5
  • Google Syncing
  • Google Sync Video
  • Gmail Contacts – DISCONTINUED BY GOOGLE
  • Setting up Google Sync
  • Troubleshooting Google Sync Setup

MyStratus Mobile App (Stratus ONLY)

13
  • Authorizing and Deactivating Mobile Devices
  • Tasks on the Mobile App
  • Communicating with the Mobile App
  • Clients on the Mobile App
  • Navigating the Mobile App
  • MyStratus Mobile App (Stratus ONLY)
  • Getting Started with the Mobile App
  • JT Clients on Mobil
  • Mobile App and iPhone
  • Scheduling with the Mobile App
  • Time Clock with the Mobile App
  • Processing Credit Cards in the Mobile App
  • Troubleshooting the Mobile App

New Users - Setting up InspiredByYou

10
  • Digital Delivery
  • Step 3: InspiredByYou.com Preferences
  • Step 5: InspiredByYou Price List
  • Step 2: Online Portal Preferences
  • Checklist for Setting up InspiredByYou
  • Step 1: New Users Basic Setup
  • Product Tier Shipping Method
  • Step 4: Shipping Methods
  • Step 6: Syncing Sessions to show online
  • New Users – Setting up InspiredByYou

Production How To's

11
  • Creating a Reorder
  • Deleting a Production Order
  • Changing the Status of a Production Order
  • Finding a Production Order
  • Creating a Production Order
  • Printing a Work Order
  • Managing Preproduction Orders
  • Sending Images to a Lab
  • Production How To’s
  • Automating Production Orders
  • Printing a Purchase Order

DataSafe (Spectra only) - Depreciated 2023

2
  • Troubleshooting DataSafe Setup
  • Getting Started with DataSafe

StudioPlus Mail

12
  • StudioPlus Mail Definitions
  • Customizing Unsubscribe Links
  • Confirmation Emails
  • Managing StudioPlus Mail
  • StudioPlus Mail Overview
  • Setting up StudioPlus Mail
  • StudioPlus Mail
  • Using the SendGrid Portal
  • FAQ – Changing my SendGrid Password
  • Domain Authentication
  • FAQ – Setting up SendGrid Domain Verification for Email Provider Compliance
  • Email Validation – (Gold Plan only)

Search Hub

3
  • Specific Tools for Invoices
  • Specific Tools for Sessions
  • Search Hub

Quick Access Hub

1
  • Quick Access Hub

PDF Template

9
  • Index
  • (Help Pages)
  • PDF Headers and Footers
  • PDF Table of Contents
  • PDF Blank Page 2
  • PDF Title Page
  • PDF Blank Page 1
  • PDF Cover Page
  • PDF Template

Word Template

5
  • Word Index
  • (Help Pages)
  • Word Table of Contents
  • Word Cover Page
  • Word Template

SMS Text Messages

8
  • SMS Text Messages
  • Managing Your Messaging Plan
  • Getting Started with SMS Text Messaging
  • Features of SMS Text Messages
  • Sending SMS Texts
  • Creating SMS Text Templates
  • SMS Reference
  • SMS Ribbon (0bsolete)

Lists and Labels

7
  • Client Lists and Labels
  • Invoice Lists
  • Payments Pending List
  • Payment Lists
  • Price List Reports
  • Session Lists and Labels
  • Lists and Labels

Organization Reports

6
  • Organization Lists
  • Organization Session List
  • Organization Session List (Not Photographed)
  • Organization Session Summary
  • Yearbook Approval Report
  • Organization Reports

Production Maintenance

7
  • Vendor Products
  • Production Maintenance
  • Production Order Types
  • Production Statuses
  • Preproduction Statuses
  • Reorder Reasons
  • Vendors

Dashboard Hub

3
  • How to use Personal Dashboard Reports
  • How to use Company Dashboard Reports
  • Dashboard Hub

Analysis Reports

6
  • Composite Template Sales Report
  • Product Sales Analysis
  • Profit Analysis
  • Sales Analysis
  • Session Trends
  • Analysis Reports

Task Maintenance

3
  • Task Maintenance
  • Task Statuses
  • Task Types

Gift Certificate Reports

3
  • Gift Certificate Activity
  • Gift Certificates Outstanding
  • Gift Certificate Reports

Loyalty Rewards Reports

3
  • Loyalty Rewards Outstanding
  • Loyalty Rewards Activity
  • Loyalty Rewards Reports

Client Maintenance

10
  • Client Maintenance
  • Marketing Plans
  • Client Statuses
  • Client Groups
  • Organizations
  • Client Status Reasons
  • Phone Number Labels
  • Family Member Relationships
  • Zip Codes
  • Lead Sources

Customizing Clients

4
  • Customizing Clients
  • Start with Client’s First/Last Name
  • Hiding Client Tabs
  • Custom Labels and Lists

Using the Scheduling Wizard

5
  • Creating an Unlinked Appointment
  • Creating a Linked Appointment
  • Scheduling a Session with the Scheduling Wizard
  • Scheduling Wizard
  • Using the Scheduling Wizard

Letters - deprecated

1
  • Features of Letter Records

Basic Setup How To's

5
  • Basic Setup How To’s
  • Preferences Wizard
  • Quick Reference
  • Importing your Company Logo
  • Changing your Company Information

Client Referral Programs

6
  • Client Referral Programs
  • Using Referral Programs
  • Referral Program Examples
  • Client Referral Programs
  • Referral Program Preferences (myStratus ONLY)
  • What is a Client Referral Program?

Client How To's

32
  • FAQ – How to track sports teams
  • Attaching a File
  • Choosing the Client Image
  • Adding Clients to a Marketing Plan
  • Using Client Status Triggers
  • Removing Clients from a Group
  • Adding Clients to a Group
  • Printing a Client List
  • Setting up the Client Number System
  • Adding Family Members
  • Tracking Referrals
  • Importing Clients
  • Merging Two Clients
  • Deleting a Single Client
  • Finding a Client
  • Handling Duplicate Clients
  • Creating a Client
  • Creating a Client from a Family Member
  • Finding a Family Member
  • Printing a Client Profile
  • Using Client Status Due Date
  • Using Lead Sources
  • Using Client Groups
  • Communicating with a Client
  • FAQ – Membership Plans
  • Exporting Clients
  • Net Promoter Scores (NPS) (myStratus Only)
  • Client How To’s
  • Deleting a Group of Clients
  • FAQ: How to add Allow Marketing flags
  • Client’s Summary: YTD totals explained
  • FAQ – How to mass update client records

Appointment Maintenance

4
  • Appointment Statuses
  • Appointment Types
  • Outside Locations
  • Appointment Maintenance

Session How To's

26
  • Import Sessions
  • Using Session Promotions
  • Confirming a Session
  • Using Session Reminders
  • Rescheduling a Session
  • Adding Participants
  • Using Outside Locations
  • Setting up the Session Numbering System
  • Tracking Statuses on a Session
  • Using Session Statuses
  • Using Session Types
  • Setting Up Conflict Notifications
  • FAQ – Tracking Revenue by Promotion
  • Printing or Emailing a Session Confirmation
  • Deleting a Session
  • Finding a Session
  • Scheduling a Session
  • Session How To’s
  • Resolving Scheduling Conflicts
  • Copying a Session
  • Printing a Photographer Confirmation
  • Session Clients for Reference
  • FAQ: How to handle headshots for corporate accounts
  • FAQ: How to send a Session Confirmation to a Bill-To Client
  • Bulk Scheduling
  • Advanced Scheduling

Session Maintenance

9
  • Session Maintenance
  • Session Status Results
  • Session Promotions
  • Session Statuses
  • Session Types
  • Social Event Suppliers
  • Social Event Supplier Types
  • Yearbook Statuses
  • Scheduling Time Slots

Customizing the Calendar

7
  • Changing Event Descriptions
  • Holidays and Special Events
  • Days of the Work Week
  • Open and Close Hours
  • Changing the Colors
  • Session and Appointment Descriptions
  • Customizing the Calendar

Calendar How To's

12
  • Displaying Sunrise and Sunset Times
  • Google Syncing
  • Printing the Calendar
  • Viewing Multiple Days
  • Viewing Multiple Schedules
  • Changing the Calendar View
  • Deleting an Event
  • Rescheduling an Event
  • Adding Users to the Calendar
  • Adding Resources to the Calendar
  • Calendar How To’s
  • Adding Departments to Calendar

Maintenance Menu

14
  • Report Maintenance
  • Maintenance Menu Overview
  • Web Form Maintenance
  • Task Maintenance
  • General (Studio) Maintenance
  • Session Maintenance
  • Production Maintenance
  • Price List Maintenance
  • Invoice Maintenance
  • Digital Maintenance
  • Communication Maintenance
  • Client Maintenance
  • Appointment Maintenance
  • Maintenance Menu

Printing Workflow

6
  • Designing Print Layouts
  • Setting up the Printing Workflow
  • Printing Workflow Overview
  • Printing Video
  • Printing an Order In House
  • Printing Workflow

Spectra - Hidden

4
  • Spectra Features
  • Walk-Through
  • Spectra – Hidden
  • Getting Started Guide

Filters

5
  • FAQ – Filters for Labels by Grad Year/Organization
  • Advanced Filters
  • Using the Filter Builder
  • What is the Filter Builder?
  • Filters

Digital Integrations

5
  • Lightroom Integration
  • Fujifilm MS Job Maker
  • ProSelect Integration
  • Express Digital Darkroom Integration
  • Digital Integrations

Digital Maintenance

11
  • Render Jobs
  • Render Printers
  • Render Printer Pools
  • Composite Template Quick Picks
  • Image Colorizations
  • Image Sizes
  • Lightroom Metadata Presets
  • Lightroom Metadata Preset Details
  • Digital Maintenance
  • Render Reprint Reasons
  • Render Profiles

Workflow How To's

24
  • Electronic Delivery
  • Rendering Images
  • Stage 6 – Archiving Images
  • Stage 1 – Capturing Images
  • Stage 7 – Deleting Images
  • Group Capture
  • Stage 4 – Producing Images
  • Stage 3 – Retouching Images
  • Stage 2 – Sales Presentation
  • Stage 5 – Uploading Images to Web
  • Modifying the Digital Workflow for Your Studio
  • Setting up Digital Workflow
  • Yearbook Workflow and CDs
  • Adjusting Images in Spectra and myStratus
  • Chroma Key
  • Cropping Images
  • Using Composite Templates
  • Designing Composite Templates
  • FAQ – Linking with Photoshop™ or Other Imaging Software
  • Workflow How To’s
  • Bulk Image Importer
  • Syncing Images to Stratus Drive
  • High School Senior Workflow
  • Local Image Caching

myStratus

11
  • FAQ – Portrait
  • FAQ – School
  • Using the Software – School
  • Using the Software – Portrait
  • Setup Guide – Schools
  • Setup Guide – Portraits
  • FAQ – High Volume
  • Using the Software – High Volume
  • Setup Guide – High Volume
  • myStratus
  • Installing myStratus Desktop

Triggers - 2016 and Older

11
  • What are Triggers?
  • Appointment Triggers
  • Client Status Triggers
  • Invoice Status Triggers
  • Production Status Triggers
  • Preproduction Status Triggers
  • Session Status Triggers
  • Session Type Triggers
  • Task Status Triggers
  • Task Type Triggers
  • Triggers – 2016 and Older

Phone Calls

3
  • Calls Hub
  • Features of Phone Call Records
  • Phone Calls

Email

11
  • Sending Email
  • FAQ – Email Block Lists
  • FAQ – Email ISP Limits
  • FAQ – Exporting Email Addresses
  • Email
  • Setting up Email
  • Gmail outgoing
  • FAQ – Setting up Gmail: Outgoing and Incoming
  • Features of Email Messages
  • Gmail Error 5.7.0
  • FAQ – Setting up Outlook 365 for Incoming

Genius Credit Card Terminals (US)

5
  • EMV Certified Processing (US)
  • Genius Countertop Terminal (US)
  • Unsupported: Genius Mini Terminal (US)
  • Genius Handheld Terminal (US)
  • Genius Credit Card Terminals (US)

Best Performance Practices

5
  • Calendar goes blank after saving
  • Stratus slowness or Time Out messages
  • Slow Speed when opening Clients or Sessions
  • Best Performance Practices
  • Database Utility Settings

Triggers

4
  • Processing Triggers
  • Triggers
  • Triggers
  • Trigger Types

Preferences

9
  • Referral Program Preferences (myStratus ONLY)
  • Preferences Overview
  • Printing Preferences
  • User Preferences
  • Firewall Preferences (myStratus ONLY)
  • Online Booking Preferences (myStratus ONLY)
  • Web Forms Preferences (myStratus ONLY)
  • InSpired Preferences
  • Preferences

Installing Spectra

5
  • Basic Spectra Installation
  • Installing Spectra on a Network
  • Launching Spectra and Logging In
  • Optimizing Spectra
  • Installing Spectra

Phone Call How To's

3
  • Phone Call How To’s
  • Creating a Group of Calls
  • Finding Calls

FAQ: Fixes for common messages

5
  • Bitmap error
  • FAQ: Fixes for common messages
  • System out of memory – Part 2
  • System out of memory – Part 1
  • Error when Printing or Exporting

Loyalty Rewards

3
  • What is a Loyalty Reward?
  • Implementing a Loyalty Program
  • Loyalty Rewards

Not in Use_Specific Tools from the Quick Access Hub

3
  • Not in Use_Specific Tools from the Quick Access Hub
  • New Session
  • New Custom Deposit

Reviewing Clients

3
  • Reviewing Clients
  • Client Phone Calls
  • Adding records to the Client

Bulk Image Import using QR Codes

2
  • Fail Safe for QR Codes
  • Bulk Image Import using QR Codes

Company (Studio) Preferences

21
  • Company (Studio) Preferences – Automatic Updates
  • Company (Studio) Preferences – Accounting
  • Company (Studio) Preferences – Appointments
  • Company (Studio) Preferences – Attachments
  • Company (Studio) Preferences – Sessions
  • Company (Studio) Preferences – Slideshow
  • Company (Studio) Preferences – General Info
  • Company (Studio) Preferences – Audit Logging
  • Company (Studio) Preferences – Calendar
  • Company (Studio) Preferences – Clients
  • Company (Studio) Preferences – Digital
  • Company (Studio) Preferences – Email
  • Company (Studio) Preferences – Integration
  • Company (Studio) Preferences – Invoicing
  • Company (Studio) Preferences – Miscellaneous
  • Company (Studio) Preferences – Organizations
  • Company (Studio) Preferences – Phone Calls
  • Company (Studio) Preferences – Production
  • Company (Studio) Preferences – Reports
  • Company (Studio) Preferences – Scheduling
  • Company (Studio) Preferences

Workstation Preferences

10
  • CD and DVD Burning from Spectra
  • Dymo Label Printing
  • Workstation Preferences Overview
  • Workstation Preferences – Digital
  • Workstation Preferences – Email
  • Workstation Preferences – Integration
  • Workstation Preferences – Miscellaneous
  • Workstation Preferences – Credit Cards
  • FAQ: Why is my Dymo 550 not working after a Windows Update on Windows 10 or 11?
  • Workstation Preferences

Company (Studio) Preferences - Credit Cards Overview

4
  • Company (Studio) Preferences – Credit Cards Overview
  • Company Preferences – eWAY Credit Cards (AU NZ)
  • Company Preferences – Global Payments Credit Cards (UK, EU, Canada)
  • Company Preferences – TSYS Credit Cards (US)

Legacy (Uncategorized)

107
  • Cayan Credit Card Processing (Canada)
  • Workstation Preferences CC_2018
  • Organizations_2018
  • Basic Setup
  • Basic Set-up_Old
  • Setting up InspiredByYou_New
  • Studio Preferences – Merchant Warehouse US_New
  • eWAY Credit Card Process_New
  • Merchant Warehouse Credit Card Process_New
  • Credit Card Processing Overview_New
  • Control Center_New
  • Payment Plans_New
  • Uploading to InSpired_New
  • Merchant Warehouse Credit Card Process, New
  • Credit Card Processing New
  • Personalize a Session Record with an Image
  • Personalize a Client Record with an Image
  • FAQ – Create Reports for Sessions Booked
  • Uploading to InSpiredByYou
  • Control Center, CC New
  • Using Inspired with Spectra, CC New
  • Setting up Spectra with the Preferences Wizard, New
  • Payment Plans, Merchant Warehouse and eWAY, New
  • Client Payment Methods for Merchant Warehouse and eWAY, New
  • Studio Preferences – eWay Credit Cards_AUS_NZ_GBR_New
  • Studio Preferences – Credit Cards, Merchant Warehouse, New
  • eWay Credit Card Process, New
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  • Features of Appointment Records

Features of Appointment Records

#

An Appointment record is used
to store appointment information, including the appointment description, the type
of appointment, the resources used in the appointment (such as an inside
location), the appointment date, and the beginning and ending times of
the appointment. From this record, you can also set the color that the
appointment type will display on the Calendar.
You can also open the associated clientor sessionrecord by using
the tools in the View group of
the ribbon. The Linkage group
of the ribbon contains options to link (or re-link) an appointment as
well as to convert an appointment to a session. Double-clicking on any
existing appointment on the Calendar
will open the appointment.

Appointment Menu and Ribbon #

Appointment Menu #

  • Menu button
    – The Menu button will show
    an icon based on the type of record it is. For the appointment
    record, it has a calendar icon. You can click on the icon and
    see some of the menu choices there like Save,
    Save &
    Close,
    Save & New
    , Delete,
    Payment Methods,
    and Close Form.
    There may be some other choices in that menu depending on some of
    the optional components of Spectra.

  • Quick Access
    bar
    – If you opened the record from a hub, there will be gray
    arrows to select the next or previous record from that list.

  • Title bar
    – Once a record has been saved, it will show “Appointment
    -“
    followed by the name of the client.

  • Notification
    area and Help button
    – Just under the title bar to the far
    right, you will see flashing notification lights if there is something
    about the client that warrants special attention. Click Help
    to get online help for this window.  

Appointment Ribbon #

Many of the same features available through the drop-down menus are
also available here on the toolbar. If you’re not sure what a certain
button is for, hold your cursor over the button and wait for a tool tip
to be displayed.

Home Tab #

Contains the File, Print,
Clipboard, View Groups,
and Options
. There may also be some other groups added when some
other components of Spectra are activated.

File Group #
  • Save –
    Simply saves the current record.

  • Save & Close
    – Saves the record and closes the appointment record window.

  • Save & New
    – Saves the record and opens a new, blank record to create another
    appointment record. If this was a linked appointment, it will create
    a new linked appointment for that client. Otherwise, the new appointment
    will be an unlinked appointment.

  • Delete Appointment
    – Deletes the open appointment record. Note that this will also delete
    any advanced calendar events PERMANENTLY.

  • Client Image
    – For convenience, the first image imported into the first session
    for a client will be saved as the main client image. You can change
    or import a new one by clicking on this button. You can also import
    a new image by clicking on the headshot icon below. See also: Capturing Images.

Print Group #
  • Print Confirmation
    – Print a confirmation that can be mailed to a client with all the
    details of the appointment. .

  • Preview Confirmation
    – Preview the confirmation before printing.

  • Export Confirmation
    – Export the confirmation as an Adobe PDF. You can also choose other
    electronic formats like text, rich text (RTF), Excel file, or even
    HTML.

  • Mailing Label
    – Print a mailing label showing the clients name and address for this
    client.

  • Account Label
    – Print a file label with the client’s name, address, phone number
    and client number.

HERE’S A FLASH FOR YOU!

If you want more options printing a
single label, go to
Printing
Preferences
, and set the Single
Mailing Label to
Prompt
for Printer
. There is also an option
to use a Dymo Label Printer in the
Workstation
Preferences > Miscellaneous Tab
.

  • Custom Reports
    – If you have imported a custom report that can be used from an appointment
    record, you can print, preview or export it to PDF with this button.
    See Custom
    Reports
    for more information on what kind of reports can be used
    with the appointment.

Clipboard Group #
  • You can Paste
    information that you copied or cut from another location or program
    into a single field. You can also Cut
    or Copy text from a single
    field for use elsewhere.

  • Special Copy
    – Copies the client information laid out for use in another program.
    The mailing label will be
    copied with the first and last name on the first line, company name
    on the next line (if there is one), address line 1 on the next line,
    address 2 on the next line (if there is one), city, state and zip
    on the next line, and finally the country (if there is one) on the
    last line. The account label
    will have all of the same information, but have the last name first
    on the name line and include lines with home phone and client number.
    You can then paste the text into a different label program, word processing
    document, or any other program where you might need the information
    laid out in that manner.

View Group #

Note: This group will not be displayed for
unlinked appointments.

  • Client
    – Open the linked client record with a click of this button.

  • Session
    – If this appointment is also linked to a session, click to open the
    session record.

Linkage Group #
  • Link –
    Click to link the appointment to an existing client or to re-link
    the appointment to a different client.

  • Convert to Session
    – Convert a linked appointment
    to a session. Spectra will copy the appointment information into a
    new session and leave the session record open for additional modification.
    The original appointment will be deleted.
    Note:
    To convert an unlinked appointment to a session, you must first link
    it to a client.

Options Group #
  • Reminder
    – Set a reminder and how long before the appointment to get it.

  • Recurrence
    – (only available for an unlinked appointment) Clicking this button
    will cause a Recurring tab
    to appear. See more information below.

  • Color
    – Choose the color of the appointment if you would like to change
    it. If you set an appointment type, the color will be taken from that
    type.

Communication tab #

 Phone Calls Group #
  • New Call
    – By default, a new call record will be created and have it’s due
    date set to today, but no completed date is set. You can use the call
    today or change the due date in the future.

  • Completed Call
    – Creates a call record that has it’s due and completed date set to
    today.

  • Dial Phone
    – If you have a TAPI compliant phone system connected to this computer,
    you can use this button to have Spectra automatically dial any of
    the client’s phone numbers.

Messages Group #
  • New SMS Text
    –
    Use this command to create a new SMS text message
    or merge the client information into a form letter send it directly
    to the client.

  • New Email
    – Use this command to merge the client information into a form letter
    or custom report and automatically attach it to an email that can
    be sent directly to the client. You would need to have the client’s
    email address entered in the record and email set up on the computer
    you are working on. See also: Workstation
    Preferences – Email

  • Completed Email
    – Click on this button to open a form to record information from client
    email that you received or sent outside of Spectra and want to record
    the details for reference later.

Letters Group #
  • Print Letter
    – Use this to merge the client and appointment information into a
    form letter and print it.

  • Preview Letter
    – If you Preview a Form Letter
    you can modify the text before you print it.

  • Export Letter
    – Export the letter as an Adobe Reader PDF. You can also choose other
    electronic formats like text, rich text, Excel file, or even HTML
    formats.

  • Mailing Label
    – Print a mailing label showing the clients name and address for this
    client.

  • Account Label
    – Print a file label with the client’s name, address, phone number
    and client number.

  • Special Copy
    – Copies the client information laid out for use in another program.
    The mailing label will be copied with the first and last name on the
    first line, company name on the next line (if there is one), address
    line 1 on the next line, address 2 on the next line (if there is one)
    City, State and Zip on the next line and finally the country (if there
    is one) on the last line. The account label will have
    all of the same information, but have the last name first on the name
    line and include lines with home phone and client number. You can
    then paste the text into a different label program, word processing
    document, or any other program where you might need the information
    laid out in that manner.

Notes Group #
  •  View All
    – Show all notes related to the appointment, including client notes,
    invoice notes, etc.

Appointment Detail Section #

General Tab #

The General tab lists the description
and type of appointment, the resources used in the appointment, the appointment
date and the beginning and ending times of the appointment. You can edit
the color in which the different appointment types display on the Calendar.

Client Information Section #

The Client
information section holds general client information such as client name,
phone numbers, and call warnings, only if this appointment is linked to
a client.

Use the Google Maps icon  to
view the address location. 

Appointment Information Section #

The Appointment
information section holds all of the appointment specific information.

  • Description
    – An appointment description provides information on why you set up
    the appointment. It could be something such as “wedding consultation
    with Bill and Sue to finalize session time.”

  • Type –
    An appointment type would be something such as “lunch appointment.”
    You can either type in the appointment type or choose it from the
    drop-down box. The drop-down box can be edited from Studio
    Preferences > Scheduling
    . Appointment types that are typed
    in are not added to the drop-down list. This information is displayed
    on the Calendar hub.

  • User –
    The user is the staff person with whom the appointment is made.

  • Location
    – The location field indicates where the appointment is to be held
    such as the “consultation room.” Choose this field from the drop-down
    box. This selection is stored as the appointment Resource. This field can be used in form letters, filters, the column chooser, and more.

  • Date –
    The appointment date is the date on which the appointment is to take
    place. You can type in the appointment date or choose it from the
    mini calendar.

  • Start Time
    – The appointment start time is when the appointment begins. You can
    type in the appointment start time or choose it from the drop-down
    box.

  • End Time
    – The appointment end time indicates when the appointment ends. You
    can type in the appointment end time or choose it from the drop-down
    box.

  • Color
    – Clicking on the color drop-down button brings up a color pallet.
    From this point, just click on the color you want the appointment
    background to be displayed in on the Calendar
    hub. You can also design your own custom colors.

  • Booked By
    – The Spectra user that booked this appointment.

  • Booked On
    – The date this appointment was booked or created.

  • Appointment Status – The current status of the appointment and the date it is due to advance to the next status. See also: Appointment Statuses

  • Reminder
    – Check the Reminder box if
    you want Spectra to pop up a reminder on the screen before the appointment
    starts. Select the number of minutes before the appointment starts
    that you want the reminder to appear.

  • All Day Event
    – Check the All Day Event
    box if this appointment should last all day.

  • Confirmed
    – Check the Confirmed box
    if this appointment has been confirmed with the client. Doing so will
    show the word ‘Confirmed’ on the calendar next to this appointment. The software will also automatically store the date the appointment was confirmed. The Date Confirmed field can be used in form letters, filters, the column chooser and more.

  • No Show
    – Check the No Show box if
    the client doesn’t show up for the appointment. This appointment will
    be flagged as a no show for future reference.

  • Cancelled
    – Check the Cancelled box
    if the appointment is canceled. The appointment stays in the system
    but does not show up on the calendar so you can book other appointments
    in that time slot.

  • Use Advanced
    Calendar Options
    – This option allows you to select multiple
    time/date, user, and resource combinations for more advanced scheduling.
    See the Advanced Scheduling – Calendar
    tab section below for more information.

Custom Tab #

Enter custom information about the client that is not already stored within the database. See also: Custom Labels and Lists

Notes Tab #

Appointment notes – This is
a memo field where you can enter any notes regarding an appointment. You
can use Ctrl+T to enter a date
and time stamp into the notes field that includes the initials of the
logged in user. You can also check the spelling by clicking the button
labeled ABC. 

Status notes – Spectra/Stratus automatically
enters status log notes as a read-only field that displays a history of
the statuses for this appointment. A new entry will automatically be created
when the appointment status changes, when the appointment date or time
changes, who confirmed the appointment, when a group email or text message
is sent, or when a group of form letters are printed. 

Click Print These Notes to print
the appointment notes on your appointment confirmations.

Advanced Scheduling – Calendar Tab #

(Available only when the Advanced
Calendar Options
is checked)

The Advanced
Scheduling
feature allows you to create multiple time/date user
and resource combinations for one appointment. This will allow you to
create an appointment that has multiple days, users or resources. On appointments
using the Advanced Scheduling
the initial time, date and photographer are designated as the primary
event. The primary event is the time, date and user that Spectra uses
for all reports and cannot be deleted later.

  1. On the appointment General
    tab click the Use Advanced Scheduling.

  2. A new Calendar
    tab will appear.

  3. The Calendar
    tab will list the primary event. This primary record is used to determine
    the primary time and date.

  4. Click on a new line to begin another event.

  5. Enter the description, the date, start and end
    time. The Hide checkbox will
    prevent this specific event from showing on the calendar.

  6. Check off the users, resources and outside locations
    that will be included on this event. Users will show their initials
    instead of their full name.

  7. You can sort this table on any of the column headers.
    Click on the button at the start of the line to delete an event line
    from the table.

  8. Click Save
    on the main session toolbar. These session events will now appear
    on the corresponding calendars for the users and resources.

Recurring Tab #

(Available only on unlinked appointments
when the Recurrence button is
selected on the ribbon.)

The Recurring tab allows you
to set an unlinked appointment to repeat according to a pattern you can
set on this tab.

  • Appointment time
    – Depending on how you created this appointment, the desired start
    time, end time and duration may already be filled in. Select the All Day Event if you want the appointment
    to cover all of the time slots in a day.

  • Recurrence pattern
    – Set whether you want this appointment to repeat daily, weekly, monthly,
    or yearly.

    • Daily
      – If you want the appointment to occur every day, leave it at
      1. If you want it set for every other day, change the number to
      2, and so on. If you only want the appointment to occur on weekdays
      (Monday through Friday), set the option for every weekday.

    • Weekly
      – Just like the daily option, you can leave it at one to occur
      every week, or higher numbers to skip weeks. You can also set
      which day(s) of the week the appointment should occur by the pattern
      set above.

    • Monthly
      – Set the appointment for a specific day of the month or relative
      to the day placement in the month. Note that if you set the recurrence
      to the 29th, 30th, or 31st, the appointment will occur on the
      last day of any month that has fewer days.

    • Yearly
      – Like monthly, you can set the appointment for a specific day
      or relative to the day’s place in a certain month.

Editing Recurring Appointments #

Once a recurring appointment is saved, it will show on the calendar
for each occurrence. If you double-click on one, you will be prompted
if you want to open the one occurrence or the whole series. For example,
if your monthly golf game gets moved one time, choose the occurrence.
Any changes will not be reflected in the rest of the series. However,
if they are moving you to a different time or day slot every month, choose
the series.

Using Recurrence with Advanced Scheduling #

 If you want to include more than one user or resource, you can
use advanced scheduling to add them. However, you will not be able to
add any more advanced calendar events to the Calendar
tab. For example, if you want to include everyone in your studio and a
room used for lunch, you can use the advanced calendar event to include
them all. However, if you wanted to use the same crew and room for an
afternoon break as well, you would need to create a different recurring
appointment for that.

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Table of Contents
    • Appointment Menu and Ribbon
      • Appointment Menu
      • Appointment Ribbon
        • Home Tab
          • File Group
          • Print Group
          • Clipboard Group
          • View Group
          • Linkage Group
          • Options Group
        • Communication tab
          •  Phone Calls Group
          • Messages Group
          • Letters Group
          • Notes Group
    • Appointment Detail Section
      • General Tab
        • Client Information Section
        • Appointment Information Section
      • Custom Tab
      • Notes Tab
      • Advanced Scheduling - Calendar Tab
      • Recurring Tab
        • Editing Recurring Appointments
        • Using Recurrence with Advanced Scheduling
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