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NOTE: This feature is available in the Essential, Professional, and Enterprise versions of Stratus Desktop.

Email boxes are set up to receive incoming emails. These can be assigned to departments. For example, you can create a ‘Sales’ email box that would receive all incoming email for the sales department.

Use Email Boxes maintenance to create one or more email boxes. Go to Maintenance > Communication > Email Boxes. For detailed instructions on setting up email boxes and enabling incoming email, refer to Setting up Email.