Here is an alphabetized list of all our most frequently asked questions and how to’s. Use the links to find your answer!
- Calendar goes blank after saving
- Client How To’s
- Creating a Refund
- Customizing the Hubs
- Database Backup Best Practices
- Database Utility Settings
- Delete a Dashboard Report
- Deleting a Group of Clients
- Deposits vs. Credit Balances
- Documenting a Returned Check
- Email Block Lists
- Email ISP Limits
- Error when Printing or Exporting
- Error when opening, bitmap error
- Ex-Employees
- Exporting Clients
- Exporting Email Addresses
- Filters for Labels by Grad Year/Organization
- Gmail Email Error 5.7.0
- High School Senior Workflow
- How can clients manage their account?
- How can I change a client’s Online User Name and password?
- How can I limit the number of poses a client can order?
- How can I remove images from the Stratus Drive?
- How can I sell and redeem a gift card?
- How can I setup contracts for clients?
- How do I offer a Promotion?
- How do I setup the InspiredByYou Control Center if my Session Statuses are by Session Type?
- How do I track my revenue by promotion?
- How do students select a Yearbook Pose?
- How to Export SendGrid HTML Emails and use them in Stratus
- How to fix overlapping Time Clock clock in’s
- How to flag many clients’ SMS Text boxes (Mass Edit Marketing Checkboxes)
- How to handle headshots for corporate accounts
- How to manage my Stratus Drive
- How to mass update client records
- How to read Today’s Snapshot
- How to send a Session Confirmation to an Invoice’s Bill-To Client
- How to track a sports team
- HTML Emails vs Email Form Letters
- Importing Clients
- Invoice How To’s
- Membership Plans (baby and family plans)
- Online Booking
- Payment How To’s
- ProSelect Integration
- Production How To’s
- Reconciling with QuickBooks Desktop
- Setting up Email (including Gmail)
- Slow Speed when opening Clients or Sessions
- Stratus Firewall Message
- Stratus slowness or Time Out messages
- System out of memory – Part 1
- System out of memory – Part 2
- Tracking the Costs of an Invoice
- Transferring a Credit Balance
- Troubleshooting DataSafe Setup
- Troubleshooting Google Sync Setup
- Troubleshooting the Mobile App
- Unlocking Posted Invoices
- Why do my images not show up in InspiredByYou.com?
- Why don’t clients have the Yearbook Pose selection?
- Why is my sales tax report blank?
- Yearbook Workflow and CDs