FAQ's: InspiredByYou.com 2.0
How can I remove Images from the Stratus Drive?
Last Updated: July 15, 2026If you notice your Stratus Drive is getting full from the Home Page, you may want to delete some images off it. Before you do, you should ensure you still have the images somewhere in your studio for safe keeping, and keep in mind that if the Session Status is still in the status that’s...
How do I setup the InspiredByYou Control Center if my Session Statuses are by Session Type?
Last Updated: July 15, 2026If you use Session Statuses by Session Types (more info found here), you’re probably wondering if you need to set up one Control Center Job Stratus Drive Upload for each Session Type Status. No, not if you use the exact same Session Status Description for each Session Type you need to upload. 1. Go to...
How can clients manage their account?
Last Updated: July 15, 2026Did you know that clients can now manage their own accounts? All they have to do is log in to their unique InspiredByYou.com site provided by you! Here they can update their own username and password, update their credit card details, and change their Communication preferences. If they move or get a new phone number,...
How can I limit the number of poses a client can order?
Last Updated: July 15, 2026Do you offer packages that have a pose number limit, but clients are able to pick more than the number offered? If so, here’s how you “turn on” this feature. 1. Go to Maintenance > Preferences > Company Preferences 2. Select the Digital tab and scroll to the section titled Invoice Image Options (click here...
How can I change a client’s Online User Name and Password?
Last Updated: July 15, 2026Let’s say the Online Portal Preferences are set up for Login Credentials of Client Email for Username and Client Last Name for Password, but you didn’t have the Client’s Email when the Session was uploaded. It’s so easy to update! 1. Open the Client record and click on the Online tab. 2. In the Online...
How do I offer a Promotion?
Last Updated: July 15, 2026Have a Promotion for your InspiredByYou.com clients? Follow these instructions to set it up! Decide what type of Promotion to offer Stratus offers many different types of Promotions – for details, click here. These instructions will walk you through setting up a percentage discount on the whole invoice. Price List: Maintenance > Price List >...
How can I sell and redeem a gift card?
Last Updated: July 15, 2026Selling and redeeming Gift Cards is easy – just follow these steps! Selling Gift Cards First, since clients can’t ask for a certain Gift Card amounts via InpiredByYou.com, you’ll need to set up items with pre-set amounts for them to purchase in the Price List Price List: Maintenance > Price List > Price Lists (Need...
Why don’t clients have the Yearbook Pose selection?
Last Updated: July 15, 2026There are only two reasons your Organizations may not show clients the option to select a Yearbook Pose: 1. The InspiredByYou.com Preferences are not set up to allow Yearbook selection online (Maintenance > Preferences > InspiredByYou.com – Company tab). Just change the Online Yearbook Selection to “Offer yearbook selections for Organization based Session Types , ...
How do students select a Yearbook Pose?
Last Updated: July 15, 2026In InspiredByYou.com, when the session first shows all images, from the menu item with 3 periods, this example shows an Organization that requires two yearbook selections: Or, after selecting one image to view, clients will see a button with 3 periods letting them make a selection
Why do my images not show up in InspiredByYou.com
Last Updated: July 15, 2026There’s only a few reasons why images for a Clients Session won’t show up on InspiredByYou.com 2 1. “Show Online” is not checked. Found on the Session records Online tab: How can I get that box checked? Manually: Provided you have the Images Synced to Stratus Drive you can manually check the box. Automatically: If the...
How can I setup contracts for clients?
Last Updated: July 15, 2026See Setting up InspiredByYou for instructions on setting up the site. Contracts are crucial to running an efficient business, and it’s even better when you can create contracts that not only file themselves, but also save paper! With InspiredByYou, you can create a contract within Stratus, associate it with either a client’s session or...
How can I sell Unit Based Items on InspiredByYou?
Last Updated: July 15, 2026Yes, we said it, InspiredByYou allows you to sell Unit Base Packages!! Here’s a few concepts you need to understand and will give you the tools necessary to create Unit Based Packages: How to add an Item Group (please review the video found here, minute 4:35) How to add and use Item Tags How to add an...
How can I sell Composite Templates Online?
Last Updated: July 15, 2026We’ve had a lot of request to allow clients to sell Composites on InspiredByYou that the end client can create using your composite template and their own Images. If you’re reading this article, you likely already have create composite templates and are using them. If you need to create some, click this link. Once you’ve...
Why are my images not being uploaded via the Control Center Job?
Last Updated: July 15, 2026If the Control Center Job “Stratus Drive Image Upload