Best Performance Practices
Calendar goes blank after saving
Last Updated: July 15, 2026The Stratus calendar is designed to visually show you what’s coming up in the days and months ahead, and to pre-load the visual look so users can easily see open times when a client is calling to book a Session; it can also let you go back in time to see what was going on...
Stratus slowness or Time Out messages
Last Updated: July 15, 2026If you’re getting error messages that note somewhere in the message “time out‘ or having a slow response time with the program, or it closes out, it most likely is due to your current internet speed, or a problem with one of your internet / network hardware devices. Internet Speed Start by checking your internet...
Slow Speed when opening Clients or Sessions
Last Updated: July 15, 2026When a Client record or a Session record is being opened, the software first looks for a Client Image or Main Session Image (click here for info). To do so, it must first try to access the location of images, if it can’t, it may take some time for the record to load. There are two places this setting can be...
Database Utility Settings
Last Updated: July 15, 2026To improve performance of Stratus, we recommend you make the following modification to the Database Utility (for more info , click here for Stratus). 1. Open the Database Utility, click the Start Menu > StudioPlus Stratus 20xx > Database Utility. 2. Click the button with “…” and browse to the local C drive 3. Look for a folder called...