Authorizing and Deactivating Mobile Devices

  NOTE: This feature is available in the Essential, Professional, and Enterprise versions of Stratus Desktop. Spectra does not include this feature. Your mobile device must be authorized in Stratus before you can log in to the Stratus Mobile app. Each paid Stratus user license allows you to authorize two mobile devices. For example, if you have a 5...

Tasks on the Mobile App

  NOTE: This feature is available in the Essential, Professional, and Enterprise versions of Stratus Desktop. Spectra does not include this feature. The Tasks List Tap Tasks on the home page see a list of tasks. To view tasks for a different user or to see tasks for all users, tap Choose User and then choose another user...

Communicating with the Mobile App

  NOTE: This feature is available in the Essential, Professional, and Enterprise versions of Stratus Desktop. Spectra does not include this feature. The Calls List Tap Calls on the home page see your list of outstanding calls. To view calls for a different user or to see calls for all users, tap Choose User and then choose another...

Clients on the Mobile App

  NOTE: This feature is available in the Essential, Professional, and Enterprise versions of Stratus Desktop. Spectra does not include this feature. The Clients List Tap Clients on the home page to see your client list, the image on the left is from the iPhone, the right, Droid. Finding Clients Searching – Tap the Search box and type...

Navigating the Mobile App

  NOTE: This feature is available in the Essential, Professional, and Enterprise versions of Stratus Desktop. Spectra does not include this feature.  Welcome to the Stratus Mobile app! This topic will give you an idea of where to find what you’re looking for. The screen on the left is from an iPhone running iOS12, the screen on the...

MyStratus Mobile App (Stratus ONLY)

  NOTE: This feature is available in the Essential, Professional, and Enterprise versions of Stratus Desktop. Spectra does not include this feature.   In this section… [child icon list]

Getting Started with the Mobile App

  NOTE: This feature is available in the Essential, Professional, and Enterprise versions of Stratus Desktop. Spectra does not include this feature. You can use the Stratus Mobile app to access much of your Stratus data from a mobile device. View your clients, schedule, sessions, appointments, tasks, phone calls, emails, text messages, and even a quick snapshot of...

JT Clients on Mobil

  NOTE: This feature is available in the Essential, Professional, and Enterprise versions of Stratus Desktop. Spectra does not include this feature. The Clients List Tap Clients on the home page to see your client list as pictured below. Tap Clients on the home page to see your client list as pictured below. Finding Clients Searching – Tap...

Mobile App and iPhone

Scheduling with the Mobile App

  NOTE: This feature is available in the Essential, Professional, and Enterprise versions of Stratus Desktop. Spectra does not include this feature. HERE’S A FLASH FOR YOU! Want to speed up your syncing times for the Mobile app? Take a look at Maintenance > Preferences > Company Preferences > Miscellaneous tab > Mobile Devices in the Desktop app to...

Time Clock with the Mobile App

The Time Clock   NOTE: This feature is available in the Essential, Professional, and Enterprise versions of Stratus Desktop. Spectra does not include this feature. From the Home screen, select Time Clock to access the time clock within the mobile app. To clock in or out, select Clock In or Clock Out on the time clock screen. When...

Processing Credit Cards in the Mobile App

This topic only applies to U.S. clients who utilize TSYS (Cayan) credit card processing. Click here for more information.  Stratus Mobile now has the ability to take credit card payments using the TSYS (FKA Cayan) Genius Mini device. The Genius Mini supports traditional credit and debit cards, gift and loyalty cards, chip cards (EMV), and mobile...

Troubleshooting the Mobile App

  NOTE: This feature is available in the Essential, Professional, and Enterprise versions of Stratus Desktop. Spectra does not include this feature. The Mobile App is actually a fairly new Stratus feature, and doesn’t have the identical features as Stratus Web and Desktop . So, when things don’t seem to be adding up correctly in the mobile app,...