FAQ: Fixes for common messages
Bitmap error
Last Updated: July 15, 2026AtalaImage.FromBitmap error If you receive this message, use the links below to correct the issue. Click on each one to download. Once downloaded, install to fix this issue. https://secure.studioplussoftware.com/help/downloads/vcredist_x64.exe https://secure.studioplussoftware.com/help/downloads/vc_redist.x64.exe Install them both, if it asks to Remove or Repair, select Repair Restart the computer *If you get a message saying error or cannot install...
System out of memory – Part 2
Last Updated: July 15, 2026System Out of memory or System Time Outs when working with Digital Workflow or working with images When working with preview images, the size of the previews you’re working with can cause this error. This is due to the preview image pixel count being larger than the available RAM and not the file size. For...
System out of memory – Part 1
Last Updated: July 15, 2026This topic will cover the “System Out of Memory” error messages. You can see this error, or one similar to it, in any RAM intensive part of the software. If the error shows the text in red above, it means the computer has used all its available memory. To fix this error: 1. Close all open...
Error when Printing or Exporting
Last Updated: July 15, 2026This topic will cover what seem to be random errors, but have a simple fix you can do on your own! Attempting to Print or Export an Invoice or Report from Stratus you get an error that contains the words “Page header/footer too large” somewhere in the message. While the error is displayed in Stratus,...