Here is an alphabetized list of all our most frequently asked questions and how to’s. Use the links to find your answer!
Calendar goes blank after saving
Client How To’s
Customizing the Hubs
Database Utility Settings
Deleting a Group of Clients
Email Block Lists
Email ISP Limits
Error when printing
Ex-Employees
Exporting Clients
Exporting Email Addresses
Filters for Labels by Grad Year/Organization
High School Senior Workflow
How can clients manage their account?
How can I remove the images from the Stratus Drive?
How can I change a client’s Online User Name and password?
How can I limit the number of poses a client can order?
How can I sell and redeem a gift card?
How do I offer a Promotion?
How do I setup the InspirebByYou Contol Center if my Session Status are by Session Type?
How do students select a Yearbook Pose?
How to Export SendGrid HTML Emails and use them in Stratus
How to track a sports team
HTML Emails vs Email Form Letters
Importing Clients
Invoice How To’s
Stratus Firewall Message
Online Booking
Payment How To’s
Production How To’s
Reconciling with QuickBooks Desktop
Setting up Gmail: Outgoing and Incoming
Slow Speed when opening Clients or Sessions
Stratus Time Out messages
System out of memory
Troubleshooting the Mobile App
Unlocking Posted Invoices
Why do my images not show up in InspiredByYou.com?
Why don’t clients have the Yearbook Pose selection?
Why is my sales tax report blank?
Yearbook Workflow and CDs
Mass edit Client records