Skip to content
Logo of StudioPlus Software, creators of Stratus the best all-in-one business management software for photographers
  • About
  • Features
  • Pricing
  • About
  • Features
  • Pricing
Start free trial

Credit Card Processing

5
  • Credit Card Processing Overview
  • eWAY Credit Card Processing (AU NZ)
  • TSYS (Cayan) Credit Card Processing (US)
  • Credit Card Processing
  • Global Payments Credit Card Processing (Canada)

Control Center

4
  • temp control panel
  • The Control Center
  • Control Center Logs
  • Control Center

Appendices

3
  • End User License Agreement
  • Appendices
  • StudioPlus Mail TOU

Dashboard

9
  • FAQ: How to Delete a Dashboard Report
  • Dashboard Examples
  • Arranging your Dashboard
  • Dashboard Reports
  • Setting up Budgets
  • Dashboard Overview
  • Reading your Dashboard
  • Performance Panels
  • Dashboard

Hubs

3
  • Hub Overview
  • Customizing the Hubs
  • Hubs

Digital Workflow

7
  • Render Profiles 2025
  • Workflow Ribbon
  • Digital Workflow Overview
  • Digital Workflow Reference Guide
  • Digital Template Builder Overview
  • Digital Workflow
  • Workflow Hub

Data Management

10
  • myStratus Database Utility
  • Updates and Upgrades
  • Spectra Database Utility
  • Internet Update Utility – Spectra 2014 or older
  • Maintaining your Spectra Database
  • FAQ – myStratus Firewall
  • Database Backup Best Practices
  • FAQ – Upgrading to Spectra SQL
  • Data Management
  • Stratus Drive Image Management

Appointments

4
  • Appointments
  • Appointments Hub
  • Features of Appointment Records
  • Managing Appointments

Scheduling Overview

3
  • Help! Should I create an appointment or session?
  • Scheduling Overview
  • Scheduling Overview

Advanced Features (Tools)

2
  • Wizard Builder
  • Advanced Features (Tools)

Sessions

5
  • Session Ribbon
  • Session Reference
  • Session Wizard
  • Sessions Hub
  • Sessions

Communication

10
  • FAQ – HTML Emails vs. Email Form Letters
  • Form Letter Builder
  • HTML Email Builder
  • Communication Overview
  • Messages Hub
  • Communication Wizard
  • Communication
  • Managing Scheduled Communication Jobs
  • FAQ – Header / Footers Printing on HTML Letters
  • FAQ: How to export SendGrid HTML Emails and use them in Stratus

Clients

7
  • Barcoding
  • Client Ribbon
  • Clients Hub
  • Client Wizard
  • Clients
  • Client Reference
  • Clients Overview

Calendar

2
  • Calendar Overview
  • Calendar

StudioPlus Finale

6
  • Finale Settings
  • Setting up Render Jobs
  • Finale Ribbon
  • Using Finale
  • StudioPlus Finale
  • StudioPlus Finale Overview

Tasks

9
  • Finding a Task
  • Linking a Task
  • Assigning a Task
  • Creating a Task
  • Tasks Overview
  • Tasks Hub
  • Features of the Task Record
  • Managing Tasks
  • Tasks

Reports

13
  • Client Referral Report
  • Inventory Quantity On-Hand
  • Customer Deposit Reconciliation Report
  • Saved Reports and Report Subscriptions
  • Account Receivable Aging Report
  • Custom Reports
  • Dashboard Reports
  • Employee Commissions Report
  • Order Status Report
  • Print Group of Invoices Report
  • Sales Tax Report
  • Time Sheet
  • Reports

Users and Security

11
  • Data Entry Validation
  • Setting up Departments
  • Setting up Security
  • Setting up Users
  • Time Clock
  • Audit Trail Logs
  • Security Settings
  • GDPR Practices (EU)
  • FAQs – Ex-Employees
  • FAQ: How to fix overlapping Clock in’s
  • Users and Security

Admin

2
  • Reports
  • Admin

Optional Add-Ons

6
  • Perfectly Clear Plug-in
  • Perfectly Clear Plug-In (old)
  • myStratus Maps
  • Optional Add-Ons
  • How to flag many clients SMS texts boxes
  • FAQ Master

Web Forms (myStratus ONLY)

9
  • Web Forms (myStratus ONLY)
  • 2. Building Web Forms
  • 4. Accessing Web Forms
  • Introduction to Web Forms
  • 3. Creating Web Forms for Clients
  • Web Form Statuses
  • 1. Web Forms Preferences
  • Bulk Create Web Forms
  • How can I create Web Forms to gather more info for Sessions?

Mobile Devices

1
  • Mobile Devices

Invoices

8
  • Invoicing Overview
  • Features of the Invoice Line Item Detail Screen
  • Invoicing Setup
  • Invoice Wizard
  • Invoices Hub
  • Invoice Ribbon
  • Invoice Reference
  • Invoices

InSpiredByYou.com 1.0 (Spectra only)

8
  • Contracts – SPECTRA only – IBY 1.0
  • Client Album Statuses
  • Using InSpiredByYou
  • Synchronizing InSpiredByYou
  • Setting up InSpiredByYou
  • InSpiredByYou.com 1.0 (Spectra only)
  • FAQ – Finding InSpired Orders in Spectra
  • Tips for Managing InSpiredByYou

Online Booking (myStratus ONLY)

11
  • Online Booking for Organizations
  • Online Booking Set up – Online Booking Preferences
  • Online Booking Overview
  • Online Booking (myStratus ONLY)
  • Online Booking Set up – Additional Features
  • Online Booking Set up – Time Slots
  • Online Booking Set up – Session and Appointment Types
  • Online Booking Promotions
  • Getting Started with Online Booking
  • Online Booking Set Up
  • FAQs – Online Booking

Production

7
  • Production Order Ribbon
  • Production Order Reference
  • Production Overview
  • Preproduction Order Ribbon
  • Preproduction Order Reference
  • Production Hub
  • Production

Price List

14
  • Price List 2025 Update
  • Inventory
  • Unit Pricing
  • Advanced Pricing
  • Price List Ribbons
  • Price List Reference
  • Creating a Package
  • Price List View Options
  • Price List Overview
  • About Item Types
  • Importing a Price List
  • Creating a Coupon or Promotion
  • Price List
  • Setting up a Price List

Payments and Refunds

3
  • Features of Payment and Refund Records
  • Payment Wizard
  • Payments and Refunds

Accounting

8
  • Accounting Overview
  • End of Day Wizard
  • Using the Accounting Link
  • Cash Reconciliation
  • Setting up the Accounting Link – QuickBooks Online
  • FAQ – Reconciling with QuickBooks Desktop
  • FAQ – Unlocking Posted Invoices
  • Accounting

Lab Integration

5
  • Price List for Lab Integration
  • Production Statuses for Lab Integration
  • Getting Started with Lab Integration
  • Enabling Lab Integration
  • Lab Integration

InspiredByYou.com 2.0

3
  • Features
  • Overview
  • InspiredByYou.com 2.0

Menus

7
  • Reports Menu
  • Menus
  • Help Menu
  • Go Menu
  • File Menu
  • Utilities Menu
  • Tools Menu

NEW 2023 Web App

5
  • Home Hub
  • NEW 2023 Web App
  • Calls Hub
  • Messages Hub
  • Workflow Hub

StudioPlus Payments - NEW 2026!

10
  • Buy Now, Pay Later Options
  • Online Payments
  • Transitioning to StudioPlus Payments
  • Stripe Card Readers
  • Managing Payouts
  • StudioPlus Payments Guide
  • StudioPlus Payments Overview
  • StudioPlus Payments FAQs
  • StudioPlus Payments Getting Started Checklist
  • StudioPlus Payments – NEW 2026!

Getting Around the Software

8
  • Notification Center
  • Company Shortcuts
  • Customizing the Home Page
  • Home Page Overview
  • Navigating Spectra Video
  • Getting Around the Software
  • FAQ: How to read Today’s Snapshot
  • FAQ Master List

Getting Started

3
  • Getting Started
  • Overview
  • Getting Help

Price List Maintenance

6
  • Inventory Adjustments
  • Price List Maintenance
  • Item Enhancements
  • Item Options
  • Product Lines
  • Item Tags

Payment How To's

11
  • Refunding a Customer Deposit
  • Deleting a Payment or Refund
  • Finding a Payment or Refund
  • Creating a Refund
  • FAQ – Documenting a Returned Check
  • Creating a Payment
  • Payment How To’s
  • Client Payment Methods
  • Customer Deposits
  • Payment Plans
  • Printing a Receipt

Communication Maintenance

9
  • Email Categories
  • Communication Outcomes
  • Communication Results
  • Email Boxes
  • Email Signatures
  • Email Statuses
  • Email Types
  • Phone Call Types
  • Communication Maintenance

Calendar Hub

2
  • Using Create Tool
  • Calendar Hub

Existing Users - Upgrading Process

4
  • Transitioning to InspiredByYou.com 2 – proposed
  • Additional Set-up
  • Existing Users – Upgrading Process
  • Transitioning to InspiredByYou 2

Invoice How To's

30
  • Duplicating an Invoice Line
  • Importing Invoices
  • FAQ – Tracking the Costs of an Invoice
  • FAQ – Sales Tax Reporting
  • FAQ – Printing a Client Statement
  • Creating a Client Invoice
  • Creating a Session Invoice
  • Deleting an Invoice
  • Changing an Estimate to an Invoice
  • Creating an Estimate
  • Finding an Invoice
  • Creating an Invoice
  • Invoice How To’s
  • Discounting an Invoice
  • Printing an Image Detail Sheet
  • Avalara Tax Integration
  • TSYS (Cayan) Gift Cards
  • Employee Commissions
  • Gift Certificates
  • Quick Sale Invoices
  • FAQ – Writing Off Invoices
  • Legacy Online Payments (myStratus Only)
  • FAQ – Transferring a Credit Balance
  • FAQ – Deposits vs. Credit Balances
  • UPS Integration
  • FAQ – How to move an invoice from one client to another
  • Copying an Invoice
  • FAQ – Using Third-Party Coupons (Groupon)
  • Using Coupons
  • Printing or Emailing an Invoice

Workflows

3
  • Simple Workflow
  • Uploading Images
  • Workflows

FAQ's: InspiredByYou.com 2.0

15
  • How can I remove Images from the Stratus Drive?
  • How do I setup the InspiredByYou Control Center if my Session Statuses are by Session Type?
  • How can clients manage their account?
  • How can I limit the number of poses a client can order?
  • How can I change a client’s Online User Name and Password?
  • How do I offer a Promotion?
  • How can I sell and redeem a gift card?
  • Why don’t clients have the Yearbook Pose selection?
  • How do students select a Yearbook Pose?
  • Why do my images not show up in InspiredByYou.com
  • FAQ’s: InspiredByYou.com 2.0
  • How can I setup contracts for clients?
  • How can I sell Unit Based Items on InspiredByYou?
  • How can I sell Composite Templates Online?
  • Why are my images not being uploaded via the Control Center Job?

Invoice Maintenance

7
  • Invoice Maintenance
  • Invoice Credit Reasons
  • Invoice Classifications
  • Invoice Statuses
  • Invoice Terms
  • Payment Methods
  • Sales Tax

Google Syncing

5
  • Google Syncing
  • Google Sync Video
  • Gmail Contacts – DISCONTINUED BY GOOGLE
  • Setting up Google Sync
  • Troubleshooting Google Sync Setup

MyStratus Mobile App (Stratus ONLY)

13
  • Authorizing and Deactivating Mobile Devices
  • Tasks on the Mobile App
  • Communicating with the Mobile App
  • Clients on the Mobile App
  • Navigating the Mobile App
  • MyStratus Mobile App (Stratus ONLY)
  • Getting Started with the Mobile App
  • JT Clients on Mobil
  • Mobile App and iPhone
  • Scheduling with the Mobile App
  • Time Clock with the Mobile App
  • Processing Credit Cards in the Mobile App
  • Troubleshooting the Mobile App

New Users - Setting up InspiredByYou

10
  • Digital Delivery
  • Step 3: InspiredByYou.com Preferences
  • Step 5: InspiredByYou Price List
  • Step 2: Online Portal Preferences
  • Checklist for Setting up InspiredByYou
  • Step 1: New Users Basic Setup
  • Product Tier Shipping Method
  • Step 4: Shipping Methods
  • Step 6: Syncing Sessions to show online
  • New Users – Setting up InspiredByYou

Production How To's

11
  • Creating a Reorder
  • Deleting a Production Order
  • Changing the Status of a Production Order
  • Finding a Production Order
  • Creating a Production Order
  • Printing a Work Order
  • Managing Preproduction Orders
  • Sending Images to a Lab
  • Production How To’s
  • Automating Production Orders
  • Printing a Purchase Order

DataSafe (Spectra only) - Depreciated 2023

2
  • Troubleshooting DataSafe Setup
  • Getting Started with DataSafe

StudioPlus Mail

12
  • StudioPlus Mail Definitions
  • Customizing Unsubscribe Links
  • Confirmation Emails
  • Managing StudioPlus Mail
  • StudioPlus Mail Overview
  • Setting up StudioPlus Mail
  • StudioPlus Mail
  • Using the SendGrid Portal
  • FAQ – Changing my SendGrid Password
  • Domain Authentication
  • FAQ – Setting up SendGrid Domain Verification for Email Provider Compliance
  • Email Validation – (Gold Plan only)

Search Hub

3
  • Specific Tools for Invoices
  • Specific Tools for Sessions
  • Search Hub

Quick Access Hub

1
  • Quick Access Hub

PDF Template

9
  • Index
  • (Help Pages)
  • PDF Headers and Footers
  • PDF Table of Contents
  • PDF Blank Page 2
  • PDF Title Page
  • PDF Blank Page 1
  • PDF Cover Page
  • PDF Template

Word Template

5
  • Word Index
  • (Help Pages)
  • Word Table of Contents
  • Word Cover Page
  • Word Template

SMS Text Messages

8
  • SMS Text Messages
  • Managing Your Messaging Plan
  • Getting Started with SMS Text Messaging
  • Features of SMS Text Messages
  • Sending SMS Texts
  • Creating SMS Text Templates
  • SMS Reference
  • SMS Ribbon (0bsolete)

Lists and Labels

7
  • Client Lists and Labels
  • Invoice Lists
  • Payments Pending List
  • Payment Lists
  • Price List Reports
  • Session Lists and Labels
  • Lists and Labels

Organization Reports

6
  • Organization Lists
  • Organization Session List
  • Organization Session List (Not Photographed)
  • Organization Session Summary
  • Yearbook Approval Report
  • Organization Reports

Production Maintenance

7
  • Vendor Products
  • Production Maintenance
  • Production Order Types
  • Production Statuses
  • Preproduction Statuses
  • Reorder Reasons
  • Vendors

Dashboard Hub

3
  • How to use Personal Dashboard Reports
  • How to use Company Dashboard Reports
  • Dashboard Hub

Analysis Reports

6
  • Composite Template Sales Report
  • Product Sales Analysis
  • Profit Analysis
  • Sales Analysis
  • Session Trends
  • Analysis Reports

Task Maintenance

3
  • Task Maintenance
  • Task Statuses
  • Task Types

Gift Certificate Reports

3
  • Gift Certificate Activity
  • Gift Certificates Outstanding
  • Gift Certificate Reports

Loyalty Rewards Reports

3
  • Loyalty Rewards Outstanding
  • Loyalty Rewards Activity
  • Loyalty Rewards Reports

Client Maintenance

10
  • Client Maintenance
  • Marketing Plans
  • Client Statuses
  • Client Groups
  • Organizations
  • Client Status Reasons
  • Phone Number Labels
  • Family Member Relationships
  • Zip Codes
  • Lead Sources

Customizing Clients

4
  • Customizing Clients
  • Start with Client’s First/Last Name
  • Hiding Client Tabs
  • Custom Labels and Lists

Using the Scheduling Wizard

5
  • Creating an Unlinked Appointment
  • Creating a Linked Appointment
  • Scheduling a Session with the Scheduling Wizard
  • Scheduling Wizard
  • Using the Scheduling Wizard

Letters - deprecated

1
  • Features of Letter Records

Basic Setup How To's

5
  • Basic Setup How To’s
  • Preferences Wizard
  • Quick Reference
  • Importing your Company Logo
  • Changing your Company Information

Client Referral Programs

6
  • Client Referral Programs
  • Using Referral Programs
  • Referral Program Examples
  • Client Referral Programs
  • Referral Program Preferences (myStratus ONLY)
  • What is a Client Referral Program?

Client How To's

32
  • FAQ – How to track sports teams
  • Attaching a File
  • Choosing the Client Image
  • Adding Clients to a Marketing Plan
  • Using Client Status Triggers
  • Removing Clients from a Group
  • Adding Clients to a Group
  • Printing a Client List
  • Setting up the Client Number System
  • Adding Family Members
  • Tracking Referrals
  • Importing Clients
  • Merging Two Clients
  • Deleting a Single Client
  • Finding a Client
  • Handling Duplicate Clients
  • Creating a Client
  • Creating a Client from a Family Member
  • Finding a Family Member
  • Printing a Client Profile
  • Using Client Status Due Date
  • Using Lead Sources
  • Using Client Groups
  • Communicating with a Client
  • FAQ – Membership Plans
  • Exporting Clients
  • Net Promoter Scores (NPS) (myStratus Only)
  • Client How To’s
  • Deleting a Group of Clients
  • FAQ: How to add Allow Marketing flags
  • Client’s Summary: YTD totals explained
  • FAQ – How to mass update client records

Appointment Maintenance

4
  • Appointment Statuses
  • Appointment Types
  • Outside Locations
  • Appointment Maintenance

Session How To's

26
  • Import Sessions
  • Using Session Promotions
  • Confirming a Session
  • Using Session Reminders
  • Rescheduling a Session
  • Adding Participants
  • Using Outside Locations
  • Setting up the Session Numbering System
  • Tracking Statuses on a Session
  • Using Session Statuses
  • Using Session Types
  • Setting Up Conflict Notifications
  • FAQ – Tracking Revenue by Promotion
  • Printing or Emailing a Session Confirmation
  • Deleting a Session
  • Finding a Session
  • Scheduling a Session
  • Session How To’s
  • Resolving Scheduling Conflicts
  • Copying a Session
  • Printing a Photographer Confirmation
  • Session Clients for Reference
  • FAQ: How to handle headshots for corporate accounts
  • FAQ: How to send a Session Confirmation to a Bill-To Client
  • Bulk Scheduling
  • Advanced Scheduling

Session Maintenance

9
  • Session Maintenance
  • Session Status Results
  • Session Promotions
  • Session Statuses
  • Session Types
  • Social Event Suppliers
  • Social Event Supplier Types
  • Yearbook Statuses
  • Scheduling Time Slots

Customizing the Calendar

7
  • Changing Event Descriptions
  • Holidays and Special Events
  • Days of the Work Week
  • Open and Close Hours
  • Changing the Colors
  • Session and Appointment Descriptions
  • Customizing the Calendar

Calendar How To's

12
  • Displaying Sunrise and Sunset Times
  • Google Syncing
  • Printing the Calendar
  • Viewing Multiple Days
  • Viewing Multiple Schedules
  • Changing the Calendar View
  • Deleting an Event
  • Rescheduling an Event
  • Adding Users to the Calendar
  • Adding Resources to the Calendar
  • Calendar How To’s
  • Adding Departments to Calendar

Maintenance Menu

14
  • Report Maintenance
  • Maintenance Menu Overview
  • Web Form Maintenance
  • Task Maintenance
  • General (Studio) Maintenance
  • Session Maintenance
  • Production Maintenance
  • Price List Maintenance
  • Invoice Maintenance
  • Digital Maintenance
  • Communication Maintenance
  • Client Maintenance
  • Appointment Maintenance
  • Maintenance Menu

Printing Workflow

6
  • Designing Print Layouts
  • Setting up the Printing Workflow
  • Printing Workflow Overview
  • Printing Video
  • Printing an Order In House
  • Printing Workflow

Spectra - Hidden

4
  • Spectra Features
  • Walk-Through
  • Spectra – Hidden
  • Getting Started Guide

Filters

5
  • FAQ – Filters for Labels by Grad Year/Organization
  • Advanced Filters
  • Using the Filter Builder
  • What is the Filter Builder?
  • Filters

Digital Integrations

5
  • Lightroom Integration
  • Fujifilm MS Job Maker
  • ProSelect Integration
  • Express Digital Darkroom Integration
  • Digital Integrations

Digital Maintenance

11
  • Render Jobs
  • Render Printers
  • Render Printer Pools
  • Composite Template Quick Picks
  • Image Colorizations
  • Image Sizes
  • Lightroom Metadata Presets
  • Lightroom Metadata Preset Details
  • Digital Maintenance
  • Render Reprint Reasons
  • Render Profiles

Workflow How To's

24
  • Electronic Delivery
  • Rendering Images
  • Stage 6 – Archiving Images
  • Stage 1 – Capturing Images
  • Stage 7 – Deleting Images
  • Group Capture
  • Stage 4 – Producing Images
  • Stage 3 – Retouching Images
  • Stage 2 – Sales Presentation
  • Stage 5 – Uploading Images to Web
  • Modifying the Digital Workflow for Your Studio
  • Setting up Digital Workflow
  • Yearbook Workflow and CDs
  • Adjusting Images in Spectra and myStratus
  • Chroma Key
  • Cropping Images
  • Using Composite Templates
  • Designing Composite Templates
  • FAQ – Linking with Photoshop™ or Other Imaging Software
  • Workflow How To’s
  • Bulk Image Importer
  • Syncing Images to Stratus Drive
  • High School Senior Workflow
  • Local Image Caching

myStratus

11
  • FAQ – Portrait
  • FAQ – School
  • Using the Software – School
  • Using the Software – Portrait
  • Setup Guide – Schools
  • Setup Guide – Portraits
  • FAQ – High Volume
  • Using the Software – High Volume
  • Setup Guide – High Volume
  • myStratus
  • Installing myStratus Desktop

Triggers - 2016 and Older

11
  • What are Triggers?
  • Appointment Triggers
  • Client Status Triggers
  • Invoice Status Triggers
  • Production Status Triggers
  • Preproduction Status Triggers
  • Session Status Triggers
  • Session Type Triggers
  • Task Status Triggers
  • Task Type Triggers
  • Triggers – 2016 and Older

Phone Calls

3
  • Calls Hub
  • Features of Phone Call Records
  • Phone Calls

Email

11
  • Sending Email
  • FAQ – Email Block Lists
  • FAQ – Email ISP Limits
  • FAQ – Exporting Email Addresses
  • Email
  • Setting up Email
  • Gmail outgoing
  • FAQ – Setting up Gmail: Outgoing and Incoming
  • Features of Email Messages
  • Gmail Error 5.7.0
  • FAQ – Setting up Outlook 365 for Incoming

Genius Credit Card Terminals (US)

5
  • EMV Certified Processing (US)
  • Genius Countertop Terminal (US)
  • Unsupported: Genius Mini Terminal (US)
  • Genius Handheld Terminal (US)
  • Genius Credit Card Terminals (US)

Best Performance Practices

5
  • Calendar goes blank after saving
  • Stratus slowness or Time Out messages
  • Slow Speed when opening Clients or Sessions
  • Best Performance Practices
  • Database Utility Settings

Triggers

4
  • Processing Triggers
  • Triggers
  • Triggers
  • Trigger Types

Preferences

9
  • Referral Program Preferences (myStratus ONLY)
  • Preferences Overview
  • Printing Preferences
  • User Preferences
  • Firewall Preferences (myStratus ONLY)
  • Online Booking Preferences (myStratus ONLY)
  • Web Forms Preferences (myStratus ONLY)
  • InSpired Preferences
  • Preferences

Installing Spectra

5
  • Basic Spectra Installation
  • Installing Spectra on a Network
  • Launching Spectra and Logging In
  • Optimizing Spectra
  • Installing Spectra

Phone Call How To's

3
  • Phone Call How To’s
  • Creating a Group of Calls
  • Finding Calls

FAQ: Fixes for common messages

5
  • Bitmap error
  • FAQ: Fixes for common messages
  • System out of memory – Part 2
  • System out of memory – Part 1
  • Error when Printing or Exporting

Loyalty Rewards

3
  • What is a Loyalty Reward?
  • Implementing a Loyalty Program
  • Loyalty Rewards

Not in Use_Specific Tools from the Quick Access Hub

3
  • Not in Use_Specific Tools from the Quick Access Hub
  • New Session
  • New Custom Deposit

Reviewing Clients

3
  • Reviewing Clients
  • Client Phone Calls
  • Adding records to the Client

Bulk Image Import using QR Codes

2
  • Fail Safe for QR Codes
  • Bulk Image Import using QR Codes

Company (Studio) Preferences

21
  • Company (Studio) Preferences – Automatic Updates
  • Company (Studio) Preferences – Accounting
  • Company (Studio) Preferences – Appointments
  • Company (Studio) Preferences – Attachments
  • Company (Studio) Preferences – Sessions
  • Company (Studio) Preferences – Slideshow
  • Company (Studio) Preferences – General Info
  • Company (Studio) Preferences – Audit Logging
  • Company (Studio) Preferences – Calendar
  • Company (Studio) Preferences – Clients
  • Company (Studio) Preferences – Digital
  • Company (Studio) Preferences – Email
  • Company (Studio) Preferences – Integration
  • Company (Studio) Preferences – Invoicing
  • Company (Studio) Preferences – Miscellaneous
  • Company (Studio) Preferences – Organizations
  • Company (Studio) Preferences – Phone Calls
  • Company (Studio) Preferences – Production
  • Company (Studio) Preferences – Reports
  • Company (Studio) Preferences – Scheduling
  • Company (Studio) Preferences

Workstation Preferences

10
  • CD and DVD Burning from Spectra
  • Dymo Label Printing
  • Workstation Preferences Overview
  • Workstation Preferences – Digital
  • Workstation Preferences – Email
  • Workstation Preferences – Integration
  • Workstation Preferences – Miscellaneous
  • Workstation Preferences – Credit Cards
  • FAQ: Why is my Dymo 550 not working after a Windows Update on Windows 10 or 11?
  • Workstation Preferences

Company (Studio) Preferences - Credit Cards Overview

4
  • Company (Studio) Preferences – Credit Cards Overview
  • Company Preferences – eWAY Credit Cards (AU NZ)
  • Company Preferences – Global Payments Credit Cards (UK, EU, Canada)
  • Company Preferences – TSYS Credit Cards (US)

Legacy (Uncategorized)

107
  • Cayan Credit Card Processing (Canada)
  • Workstation Preferences CC_2018
  • Organizations_2018
  • Basic Setup
  • Basic Set-up_Old
  • Setting up InspiredByYou_New
  • Studio Preferences – Merchant Warehouse US_New
  • eWAY Credit Card Process_New
  • Merchant Warehouse Credit Card Process_New
  • Credit Card Processing Overview_New
  • Control Center_New
  • Payment Plans_New
  • Uploading to InSpired_New
  • Merchant Warehouse Credit Card Process, New
  • Credit Card Processing New
  • Personalize a Session Record with an Image
  • Personalize a Client Record with an Image
  • FAQ – Create Reports for Sessions Booked
  • Uploading to InSpiredByYou
  • Control Center, CC New
  • Using Inspired with Spectra, CC New
  • Setting up Spectra with the Preferences Wizard, New
  • Payment Plans, Merchant Warehouse and eWAY, New
  • Client Payment Methods for Merchant Warehouse and eWAY, New
  • Studio Preferences – eWay Credit Cards_AUS_NZ_GBR_New
  • Studio Preferences – Credit Cards, Merchant Warehouse, New
  • eWay Credit Card Process, New
  • Client Payment Methods_New
  • Company Preferences-Accounting 2016v2
  • Creating a Coupon or Promotion 2016v2
  • 2016 Volume 2 – INTERNAL USE ONLY
  • Wall Art Groups
  • KB Article
  • 2016 Digital Workflow Overview
  • Sales Reports
  • Contact Us Forms
  • Customer Deposits Reconciliation Report
  • Printable Reference Guides
  • Electronic Delivery SR2
  • Triggers
  • Filters
  • Setting up Spectra
  • Uploading Prepaid Orders to InSpired
  • Offering an Online Promotion
  • Sending a Session or Appointment Reminder
  • Client Reports
  • Payment Reference
  • Payment Ribbon
  • My Reports
  • 2016 Updates – INTERNAL USE ONLY
  • Creating and Managing Online Time Slots
  • Adjusting Image 2016V2
  • Perfectly Clear 2016V2
  • Designing Wall Art Layouts
  • Checking for Duplicate Clients
  • Customizing the Invoice and Report Headers
  • Wall Art Library
  • Creating and Managing Online Time Slots 2016V2
  • End of Day Wizard 2016V2
  • Session Promotions 2016V2
  • Session Type Trigger 2016v2
  • Session Status Triggers2016v2
  • Company Preferences-Sessions 2016v2
  • Tools Menu 2016V2
  • Web Forms
  • Time Slots SR2
  • Setting Up Departments 2016V2
  • Custom Labels2016V2
  • myStratus API and Zapier Integration
  • Quick Reference Guides
  • Designing Composite Templates2016V2
  • Wall Art
  • Wall Art
  • SMS Update
  • Tracking Online Orders
  • Selling Products Online
  • Uploading Images to InSpired
  • CLEAN UP INSTRUCTIONS
  • NOTE about missing files
  • Welcome
  • Welcome to Stratus Desktop
  • Wedding Workflow
  • myStratus Features
  • Web Forms Examples
  • Using Web Forms Update
  • Designing Web Forms Update
  • Scheduling Time Slots 2016V2
  • Appointment Types 2016V2
  • Setting Up Online Booking 2016V2
  • Using Wall Art
  • Online Booking Experience2016V2
  • sub page2
  • sub page1
  • test page
  • Price List Tips
  • Render Profiles SR2
  • Syncing Spectra and InSpired
  • Setting up the InSpired Integration
  • InSpired How To’s
  • Using Inspired with Spectra_New
  • Setting up Spectra with the Preferences Wizard_New
  • Help Page
  • Temp Designing Web Forms
  • Temp Form Letter builder
  • temp holding page 2
  • Temp Holding page
  • FAQ – Alphabetized List of All our FAQ’s

Training Videos

33
  • Perfectly Clear Plug-In (old)
  • Stage 1 – Capturing Images
  • Setting up Digital Workflow
  • Inventory
  • Employee Commissions
  • Payment Plans
  • Gift Certificates
  • FAQ – Writing Off Invoices
  • End of Day Wizard 2016V2
  • Setting up the Accounting Link – QuickBooks Online
  • Legacy Online Payments (myStratus Only)
  • Global Payments Credit Card Processing (Canada)
  • Genius Countertop Terminal (US)
  • FAQ – Using Third-Party Coupons (Groupon)
  • Creating a Coupon or Promotion
  • Unsupported: Genius Mini Terminal (US)
  • Genius Handheld Terminal (US)
  • Dashboard Examples
  • Setting up Budgets
  • Dashboard Overview
  • Price List Overview
  • Step 1: New Users Basic Setup
  • Time Slots SR2
  • Bulk Scheduling
  • Advanced Scheduling
  • Google Sync Video
  • Sessions
  • Appointments
  • Scheduling Wizard
  • Walk-Through
  • Clients
  • Setting up Spectra with the Preferences Wizard_New
  • Calendar Overview
View Categories
  • Home
  • Docs
  • Legacy (Uncategorized)
  • Uploading to InSpired_New

Uploading to InSpired_New

Uploading to InSpired #

Client and session information as well as images, contracts, albums,
and videos can all be uploaded directly from Spectra. The client’s address,
email, and phone number; the session date, description, and web price
list; and the selected images and image groups will all be uploaded through
the session uploader described below. Contracts, albums, and videos that
have been added to a session will be uploaded the next time you synchronize
InSpiredByYou.com (either manually from the Tools
menu or automatically through the Control
Center
). For more information about syncing InSpiredByYou.com,
read Synchronizing InSpired and the InSpiredByYou
Data Sync section of the Control Center topic.

Uploading Session and Images #

  1. Use the session status to advance the session
    to the Upload Images
    stage on the Digital Workflow (see Digital
    Workflow
    for additional information).

  2. Select the session you want to upload from the
    Upload Images session list
    on the Workflow hub and click
    Upload to InSpired on the
    ribbon. You can also choose to upload images right from a session.
    Open the session and go to Online
    tab on the ribbon.
    Click Upload Images
    on the InSpired group.

    upload_images.PNG

  3. Use
    the Session Uploader
    to select the images that you want to upload, choose whether you want
    to use any online groups, and modify the session information.
  4. Use the Images
    tab to select the images you want to upload.

    • Select the images you want to upload based
      on the image rating (Selected,
      Not Selected,
      or Undecided).

    • Select images to upload based on image groups.

    • Select images one at a time by using the checkbox
      next to each image in the image viewer.

  5. Use the Online
    Groups tab to select any images
    groups you have created in Spectra that you would like shown online.
    Your client can then use those groups to organize their images. Note: Clients can also create their own image groups on their InSpired site.

  6. Use the Session
    Info tab to set up the online
    settings for this session.

    • The User
      Name is set to the client’s
      email address.

    • The Password
      is set to the client’s last name.
      Note: The user can change their
      user name and password when they log in. You cannot view their
      new password, but you can reset the user name and password back
      to the default (email and last name) at any time. Open the client
      record and go to the
      Online tab. Click
      Reset Login
      on the InSpired group.

    • The Number
      of Days Active
      is the number of days you plan to make this
      session available to your client online. This will determine the
      online session Expire Date.

      Note: The Expire Date
      indicates how long you plan to leave the images online. As the
      Expire
      Date
      approaches, you
      will be notified and given a link to take down the online session
      in the
      Web
      Services
      panel on the
      Spectra
      Home page. To extend (or shorten) the
      online session, open the session in Spectra and go to the
      Online tab on the ribbon. Click Extend Expiration
      Date
      on the InSpired group and set a new date.

    • Choose the Price
      List
      you would like to use. By default, it will be the
      price list you have associated with this session type. See also: Session Types

    • Choose an Event
      Type
      for this online session:

      • None
        – The session will only be viewed by the session client and
        any invited guests. In order to view the online session, the
        client must have a user name and password or link sent to
        them through email.

      • Private
        – When an online event is private, clients would need to know
        the event code in
        order to view images on InSpiredByYou. For example, a wedding
        couple could choose to communicate an event code to everyone
        at their wedding who may want to look at the pictures and
        possibly place an order. The guests would need to enter the
        event code to view the images and create their own InSpiredByYou
        login to place an order.

      • Public
        – This type of event is available to anyone who goes to your
        InSpiredByYou website. They can search by the date of the
        event or choose the event from a list of recently uploaded
        events. Again, to place an order they would have to create
        their own InSpired login.

    • Enter an Event
      Code of your own choosing.
      This is required for a private event, but can also be used to
      make a public event easier to find.
    • Enter your own Event
      Description. This is how
      the event will be listed online.

    session_infor_tab.PNG

  1. When you’re done selecting your settings, click
    Upload to InSpiredByYou.

  2. Once the session has been uploaded, you may want
    to create a form letter to email the client that their images are
    available online. Remember, the user name is their email and the password
    is their last name. You may also want to set up a session status trigger
    to automatically alert clients that their images are online, and also
    to alert them again a few days before the session will expire. See
    Triggers for more information.

Uploading Prepaid Orders #

You can record an invoice as a prepaid order in StudioPlus Spectra and
then upload the order to InSpired, allowing the client to select online
which images they want to use for each item in the order.

Go to the Online tab of the
invoice and select “This order is a prepaid order for InSpiredByYou.”
Save the invoice and it will be marked for upload and processed during
the next InSpired data sync. The Uploaded
indicator will change from “pending” to “uploaded”
when the order has been successfully synced to InSpired.

prepaid_invoice.PNG

Uploading Contracts #

  NOTE: This feature is available in the Professional and Enterprise versions of both Spectra and Stratus Desktop.

For wedding and event photographers, you can create a customer contract
right in StudioPlus Spectra and upload that contract to InSpired for your
client to review and electronically sign.

  1. Open a session and
    go to the Communication tab
    of the ribbon.

  2. Click Upload
    Contract
    in the Contracts
    group to select a contract for this session. The contract will be
    uploaded to InSpiredByYou during the next InSpired data sync. Create
    contracts by using the Form
    Letter Builder
    on the Tools
    menu.

Uploading Albums #

InSpiredByYou.com includes an online album/photobook proofer. Upload
your album or photobook pages and let your client log in and view the
album. The client can then “mark up” the album with comments and sticky
notes. When the client submits their comments, they are viewable by your
album designer. You can make the necessary changes and upload a second
revision to repeat the process.

Album Setup #

Set up the following items in Spectra before using the album feature.

  • Album Statuses
    – Go to Maintenance > Studio >
    Client Album Statuses
    and set up album statuses. Spectra REQUIRES
    that you have a status that indicates the album is ready for upload.
    Create a status called “Ready for Upload” and make sure
    to check the Ready to Upload
    box. When an album with this status is added to a session that is
    currently online, Spectra will automatically trigger the album upload
    during the next data sync. Additional statuses can be created and
    used for your internal album workflow. Examples could include: “Needs
    Review,” “Comments Added,” and “Final Review.”

    album_status.PNG

  • Task Creation
    – Set up Spectra to automatically create a task when album comments
    or approvals are submitted by your clients. See the “Tasks Tab”
    section of “Setting Up
    InSpiredByYou.”

  • File Format
    – Name your album pages consecutively and include leading zeros to
    ensure the pages are displayed in the proper order. For example: 001,
    002, 003, 004 … 010, 011, etc. Upload preview-size (.jpg) versions
    of the album pages instead of the full resolution files.

Add the Album to the Session #

    1. Open a session and click New
      Album
      template16.png  on the Action
      tab of the ribbon.

    2. On the Album
      Information
      window, add a Description
      of the album as you would like it to appear online.

    3. Select the album Status
      of “Ready for Upload.” Note:
      If you haven’t set up your album statuses, see the “Album
      Setup” section above.

    4. Click  new16.png  to
      add a new album or revision for upload.

    5. Click the orange folder icon and browse to
      the folder that contains the designed album pages. Select the
      folder and click OK.

      add_album.png

    6. Open the Online
      detail tab on the session to view the client albums for the session.

    7. After the album has been added, click Save on the session ribbon to
      save the changes to the session. Saving the session with a new
      album or revision (set to the “Ready for Upload” status)
      will automatically mark the album for upload during the next InSpiredByYou
      data sync.

Sync the Album to InSpiredByYou #

    1. Go to Tools
      > Synchronize InSpiredByYou.com
      .

    2. Under the Uploads
      section, Upload Client Album
      will be checked. Note: If the
      client album box is not checked, then Spectra doesn’t recognize
      any new albums that are ready for upload. Make sure the album
      has been saved on the session and that the “Ready to Upload”
      status has been chosen for the album.

    3. Uncheck any other
      options that you do not want to sync at this time and then click
      Start Sync.

    4. When the sync
      is complete, the client can log in to their InSpired site and
      view the album from their home page.

      album_homepage.png

Uploading an Animoto™ Video #

Animoto videos have become a powerful tool for the professional photographer.
To add an Animoto video you’ve created to your client’s InSpiredByYou
event page follow these steps:

  1. Open a session and click New
    Animoto
    animoto_a_16.png on the Action
    tab of the ribbon.

    animoto_new.PNG

  2. Add a Description
    of the video as you would like it to appear online.

  3. The Upload Date
    will indicate “Upload Pending” until the next InSpiredByYou
    data sync occurs. Spectra will then update the date.

  4. Copy and paste the Embed
    String
    from your prepared Animoto video.

    • Log in to your Animoto account and open the
      video.

    • Open the Sharing
      menu in the upper-right corner and select Embed
      Code
      .  

      animoto_embed_code.PNG

    • We recommend using Animoto’s mobile friendly
      embed code option. To do this, click Advanced
      Options
      and check the Mobile
      Friendly
      box. This will modify the embed code that is displayed
      in the box. Click Copy Code.

      animoto_embed_screen.PNG

    • In Spectra, click the Embed
      String
      box and press Ctrl+V to paste the code you copied
      from Animoto. Click OK to
      close the online video window.

  5. Save the session and the video will be uploaded
    to the client’s InSpiredByYou event page during the next data sync.

Downloading from InSpiredByYou #

Downloading Orders and Yearbook Selections #

Downloading orders from InSpired is easy to do, but you’ll need to have
a system to keep track of your web orders to ensure their timely fulfillment.

  1. Go to Tools >
    Synchronize InSpiredByYou.com.

  2. Make sure Download
    Orders and Download
    Yearbook Image
    Selection
    are checked.

  3. Click Start Sync.

  4. Once the orders have successfully downloaded,
    open the Invoices hub.

  5. Choose to search by Invoice
    Status
    and select the “Web Order Placed” status you created
    when setting up InSpired. This will show you all your web orders.

  6. Open each order and verify they are correct.

  7. On downloaded invoices there is a Web
    Order Number.
    This number corresponds to the Order
    Confirmation Number
    the customer received when they placed their online order. Use the
    web order number to easily find a client’s InSpired order in Spectra.

Note: Be very careful when
modifying invoices for web orders. The changes you make to an order in
Spectra are not uploaded
back to InSpiredByYou. Clients can view their order history online. If
you make changes to an invoice it may not match the online order. You
can modify the Users & Security
settings in Spectra to prevent accidental invoice changes.

Downloading Guests #

Check the option to Download Guests
on the InSpiredByYou Synchronizer to download the names and email addresses
of guest accounts that are created online. A new client record will be
created in Spectra for each guest.

Downloading Favorite Images #

Check the option to Download Favorite
Images
on the InSpiredByYou Synchronizer to download the “Favorite”
selections your clients have made on their InSpired event page. Downloaded
favorites will appear in a group called InSpired
Favs
.

  • Select the session on the Workflow
    hub.

  • Click Image Groups
    on the workflow ribbon to see the session image groups.

  • Click the InSpired
    Favs
    folder to see the images the client selected as favorites
    online.

image_favorites_cropped.png

Downloading Contracts #

  NOTE: This feature is available in the Professional and Enterprise versions of both Spectra and Stratus Desktop.

When a client electronically signs a contract on their InSpired event
page, notification will be made to Spectra during the next data sync (as
long as the Download Contract
checkbox is selected on the InSpiredByYou Synchronizer). Use Spectra to
automatically create a task when a contract has been electronically signed
by a client. Assign the task to an individual or department for follow
up. Set up automatic tasks on the Tasks
tab in Maintenance > Preferences >
InSpiredByYou.com Preferences
.

Downloading Album Comments or Approval #

When your client views an album you’ve uploaded to InSpiredByYou, they
will be able to approve your album design with no changes, or they will
be able to “mark up” the album with comments and sticky notes and
submit those comments to you. When album comments are submitted or when
an album has been approved, Spectra will be notified during the next data
sync. 

To keep track of your album workflow, make sure you’re using Spectra
to automatically create tasks when comments or approvals are submitted.
Set up automatic tasks on the Tasks
tab in Maintenance > Preferences >
InSpiredByYou.com Preferences
.

You can also use album statuses to keep track of where an album is in
the revision process. Set up album statuses in Maintenance
> Studio > Client Album Statuses
.

Processing Invoices and Payments #

Depending on how you set up InSpiredByYou, you may process payments
in different ways. There are two main options for processing payments:

With a Merchant Warehouse Account or eWAY Account #

If you have a merchant account set up through Merchant Warehouse (U.S. only) or eWAY (Australia, New Zealand and the United Kingdom, credit
cards will be processed online at the time a client checks out. Downloaded
payments will not need to be processed and the money will be deposited
into your bank account. If you are using the Accounting Link feature in
Spectra, these payments will appear in your daily Make
a Deposit Posting
. For more information or to sign up go to: http://www.studioplussoftware.com/help/credit_cards.aspx

Without a Merchant Warehouse Account or eWAY Account #

If you do not have a merchant account set up in Merchant Warehouse or eWAY, you
will need to manually process the credit cards once the orders are downloaded.
Open the invoice, then open the payment and process the credit card. These
payments will download as “Pending Payments” until you process
them.

Taking Down Online Sessions #

When the Expire Date of an online
session approaches, you will be notified in the Web
Services
panel on the Spectra Home
page. You must ‘take down’ each session in order to close the online session
for viewing and ordering, as well as to remove the images from your InSpiredByYou.com
site.

  • Go to the Web
    Services
    panel on the Spectra Home
    page.
  • Click the link that indicates you have one or more sessions that are ready
    to expire.

    webservices.PNG

  • The InSpiredByYou.com
    Synchronizer 
    will open and there will be an option to Remove expired sessions. Make sure
    this item is checked.

    Note: When you run the sync, all
    online sessions past their
    Expire
    Date
    will be taken down.
    Before running the sync, make sure you extend any online sessions
    that you don’t want taken down yet.

    IBYtakedown.PNG

  • There may be other items checked when you open
    the synchronizer. Uncheck any of the items that you don’t want to
    sync at this time.
  •  
    Click Start Sync
    to run the sync.

Testing Your Setup #

Once you have completed setting up your InSpiredByYou account and the
InSpired settings in Spectra, it’s a good idea to create a test session
and upload it to your InSpiredByYou.com site. Log in and make sure your
settings appear correct. Go through the images like a client would, create
an order, and then download it back into Spectra.

What are your Feelings

  • Happy
  • Normal
  • Sad

Share This Article :

  • Facebook
  • X
  • LinkedIn
  • Pinterest
Payment Plans_NewMerchant Warehouse Credit Card Process, New

Powered by BetterDocs

Table of Contents
  • Uploading to InSpired
    • Uploading Session and Images
    • Uploading Prepaid Orders
    • Uploading Contracts
    • Uploading Albums
      • Album Setup
      • Add the Album to the Session
      • Sync the Album to InSpiredByYou
    • Uploading an Animoto™ Video
  • Downloading from InSpiredByYou
    • Downloading Orders and Yearbook Selections
    • Downloading Guests
    • Downloading Favorite Images
    • Downloading Contracts
    • Downloading Album Comments or Approval
  • Processing Invoices and Payments
    • With a Merchant Warehouse Account or eWAY Account
    • Without a Merchant Warehouse Account or eWAY Account
  • Taking Down Online Sessions
  • Testing Your Setup
Logo of StudioPlus Software, creators of Stratus the best all-in-one business management software for photographers
Facebook Twitter
  • 888-862-4868
  • [email protected]

Additional Resources

  • Blog
  • Previous Site
  • Blog
  • Previous Site

Learn More

  • Features
  • Pricing
  • About
  • Features
  • Pricing
  • About

Getting Started

  • Request A Demo
  • Sign up
  • Request A Demo
  • Sign up

© 2026 StudioPlus Software, LLC  |  Privacy Policy  |  Terms of Use  |  Access Agreement