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NOTE: This feature is available in the Essential, Professional, and Enterprise versions of both Spectra and Stratus Desktop. |
Email Statuses are used to track
the current status of each of your email messages. To create your email
statuses, go to Maintenance > Communication
> Email Statuses. If you track multiple email
types, you can create a unique set of statuses for each type. Use
the tools on the ribbon to add or delete a status, rearrange the order
of the statuses, and print or export the email statuses list.

-
Email Type
– Select the type of email message the statuses will be related to.
Set up message types in Maintenance
> Communication > Email Types.
-
Description
– Enter the name of the step you are creating. -
Inactive
– Mark a status as “inactive” if you no longer use it, but
have used it in the past. -
Initial
Status – Select the status
that should be the default initial status of an email when it is created. -
Final
Status – Select the status
that will indicate the email’s final stage.