myStratus
FAQ – Portrait
Last Updated: July 15, 2026How to look up an order? Invoices Hub > Search for the client. OR open the client record > invoices tab. How to import images into a single session? Open the session record > Action Tab > Import Images How to create a customer service ticket? First create your different types of customer service...
FAQ – School
Last Updated: July 15, 2026How to look up an order? Invoices Hub > Search for the client. OR open the client record > invoices tab. How to create a customer service ticket? First create your different types of customer service ticket categories and their statuses. That way you know what type of tickets are being reported, and what is...
Using the Software – School
Last Updated: July 15, 2026School CRM Cheat Sheet Create client records for each of your schools. Ctrl + N or find a New Client button on most of the Hubs Use the Client Import Tool. Utilities > Import Clients Schedule appointment records for each of your visits to schools that are not actual Picture Days. Go the calendar >...
Using the Software – Portrait
Last Updated: July 15, 2026Portrait Cheat Sheet Create client records for each of your customers. Ctrl + N or find a New Client button on most of the Hubs Use the Client Import Tool. Utilities > Import Clients Schedule session records for each of your customers. Go the calendar > double click on an empty time slot Open the...
Setup Guide – Schools
Last Updated: July 15, 2026Schools Setup – Just setup, not how to use the software. How to’s are next! Complete the Preferences Wizard. Maintenance > Preferences > Preferences Wizard. This will get a lot of the basics out of the way. Create your Client Statuses. Maintenance > Client > Client Statuses. We recommend a School status, a School –...
Setup Guide – Portraits
Last Updated: July 15, 2026Portrait Setup – Just setup, not how to use the software. How to’s are next! Complete the Preferences Wizard. Maintenance > Preferences > Preferences Wizard. This will get a lot of the basics out of the way. Create your Client Statuses. Maintenance > Client > Client Statuses. We recommend a Prospect status, a Customer status,...
FAQ – High Volume
Last Updated: July 15, 2026How to look up an order? Invoices Hub > Search for the client. OR open the client record > invoices tab. How to import images into a single session? Open the session record > Action Tab > Import Images How to create a customer service ticket? First create your different types of customer service ticket...
Using the Software – High Volume
Last Updated: July 15, 2026High Volume Cheat Sheet Create client records for each of your students. Use the Client Import Tool. Utilities > Import Clients Create session records for each of your student. Use the Bulk Scheduling Wizard. Tools > Bulk Scheduling Wizard Online Booking Prepare for the Sessions. Create QR Codes for the Sessions. Or Export Session List...
Setup Guide – High Volume
Last Updated: July 15, 2026Stratus Database Structure CLIENT > SESSION > INVOICE > PAYMENTS This is a lot! But I really lay it out for you including recommendations on what you should setup. High Volume Setup – Just setup, not how to use the software. How to’s are next! Complete the Preferences Wizard. Maintenance > Preferences > Preferences...
Installing myStratus Desktop
Last Updated: July 15, 2026NOTE: This feature is available in the Essential, Professional, and Enterprise versions of Stratus Desktop. Spectra does not include this feature. The Stratus Desktop app works with the Stratus business management software by StudioPlus Software. You must have a current subscription to Stratus Standard, Professional, or Enterprise in order to use the desktop app. Please note, we...